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KOOL Ice & Seafood Co

4.3
(259 reviews)

Business Details

110 Washington St, Cambridge, MD
21613, United States
(410) 983-9490
http://freshmarylandseafood.com

About

Seafood Market
KOOL Ice & Seafood Co provides ice, bait, and the freshest seafood on the Eastern Shore.

Location

KOOL Ice & Seafood Co
110 Washington St, Cambridge, MD
21613, United States

Hours

Reviews

4.3
259 reviews
5 stars
184
4 stars
25
3 stars
12
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Quality Issues

Several customers reported receiving crabs that were old, mushy, or not fresh, leading to disappointment.

Customer Service

While many praised the friendly and helpful staff, there were notable complaints about rudeness and poor service experiences.

Pricing

Customers generally found the prices to be reasonable, though some felt they were high for the quality received.

Consistency

There were mixed reviews regarding the consistency of the seafood quality, with some customers noting a decline over the years.

Positive Experiences

Despite the issues, many customers expressed satisfaction with their purchases and indicated they would return.
  • EC
    Edward Coffman
    Feb 5, 2026
    5.0
    If you want seafood.This is the place to go.Prices are very reasonable
  • WW
    William Wrightson
    Jan 10, 2026
    5.0
    Chincoteagues were great. I’ll be back for more. Thank you!
  • HJ
    Howard Reardon Jr
    Jan 6, 2026
    5.0
    Smoked bluefish was awsome! Also scallops are nice and fresh. Almost grabbed one of those fresh fat rockfish. Next time. Thank you!
  • LL
    LoWynn
    Dec 16, 2025
    5.0
    I travel 1 1/2 hour for these crabs. Well worth the trip
  • SS
    SNixon
    Nov 1, 2025
    1.0
    Drove over an hour to pick up a half-bushel of XL crabs. They looked good and the price seemed fair, but they were old, dry, and nowhere near fresh. In times like these, when so many people are struggling to make ends meet, wasting hard-earned money on poor-quality food is unacceptable. A true crab lover knows the difference! Kool Ice just isn’t what it used to be 20 years ago. Save your gas and go elsewhere!!!

Brand Certified Facts from KOOL Ice & Seafood Co

KOOL Ice & Seafood Co partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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