Quality Issues
Several customers reported receiving crabs that were old, mushy, or not fresh, leading to disappointment.
Customer Service
While many praised the friendly and helpful staff, there were notable complaints about rudeness and poor service experiences.
Pricing
Customers generally found the prices to be reasonable, though some felt they were high for the quality received.
Consistency
There were mixed reviews regarding the consistency of the seafood quality, with some customers noting a decline over the years.
Positive Experiences
Despite the issues, many customers expressed satisfaction with their purchases and indicated they would return.