Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold, stale, or poorly prepared food, particularly fries and sandwiches.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Staff Attitude
While some customers praised friendly staff, others noted a lack of urgency and attentiveness, with reports of rude behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with flies.
CA
Christine Atkins
Jan 12, 2026
2.0
Don’t even bother getting a meal with fries. Never fresh or hot. Save your money. Just order drink and sandwich. 3 plus years never once have received warm or hot fries.
BK
Barry K
Jun 30, 2022
2.0
30 Jun 2022... Just ordered the Greek Gyro meal for lunch. Pita bread was hard on one side, as if it was over microwaved. You know how bread gets when you nuke it too long... It gets very hard/crunchy and dried out. That's what Arby's served me today. Not sure whether or not they use a microwave, but regardless of that, the pita was terrible/dried out. Also, please make sure you use enuff Tzatziki sauce on the Gyro. There was very little and almost all of what you did use was ONLY ON ONE END. Would you put mayo or arbybsauce or cheese on only one end of the sandwich? Cmon.....