Arby's

3.8
438 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2731 Dorchester Square, Cambridge, MD
21613, United States

Hours

Reviews

3.8
438 reviews
5 stars
187
4 stars
106
3 stars
59
2 stars
25
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, inattentive staff, and rude interactions, particularly during busy times.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received cold, stale, or poorly prepared items.

Staff Friendliness

While some reviews praised friendly and helpful staff, others noted a lack of urgency and poor customer service.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty dining areas and issues with flies.

Order Accuracy

There were multiple complaints about incorrect orders and a lack of attention to detail when fulfilling requests.
  • CC
    Christina Combs
    Sep 1, 2025
    1.0
    Pulled up five minutes before close and they asked if I wanted the new loaded Italian, when I said no and I’d like a turkey bacon sandwich, they said they close in three minutes and she couldn’t let me order. Why are they open if they are not accepting orders?
  • KS
    Katharine Sumner
    Aug 30, 2025
    5.0
    Amazing food. Drive through girl was so peppy and friendly! That gyro was great! Good was fresh and hot
  • KP
    Kevin Patino
    Aug 15, 2025
    4.0
    Came because of a coupon. For the price the gyro's were good but clearly not up to par with authentic gyros.
  • ZH
    Zack H
    Jun 28, 2019
    1.0
    Sucked. Place was dirty. Floors were sticky that every step you took your shoes would stick. Tables were dirty