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Dunkin'

3.6
(599 reviews)

Business Details

(301) 866-1712
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve California, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
22861 Three Notch Rd, California, MD
20619, United States

Hours

Reviews

3.6
599 reviews
5 stars
246
4 stars
126
3 stars
74
2 stars
47
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and long wait times.

Product Consistency

Many customers noted inconsistencies in product quality, particularly with coffee and donuts, often receiving items that were stale or incorrect.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, particularly behind the counter and in the dining area, affecting overall customer satisfaction.

Order Accuracy

Numerous customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Staff Attitude

While some customers appreciated friendly interactions, others felt that staff were unprofessional or indifferent, impacting their overall experience.
  • CM
    chelhyun moore
    Jan 31, 2026
    3.0
    Not a place you can go sit, I always try to order ahead while I am driving there but my order is never ready. I always wait until they ask me who's order I am waiting for, and when I say my name, they start working on it. I don't really understand why, since the app tells you approximate time it will be ready, but it is never correct. Also, they always miss my food order and gives it to me completely separately.
  • ET
    Eve Taylor
    Jan 27, 2026
    4.0
    Very friendly place to visit, eat 😌 and drink nice smoothies..yummy for the tummy
  • AR
    Armando Rayon
    Jan 21, 2026
    5.0
    Every time I come here to get my breakfast Darius always greets me in a very professional way 10/10 🔥
  • GM
    Gerald Mitchell
    Jan 14, 2026
    1.0
    Absolute loser of a company. I ordered two "Joe Boxes" online and sent an employee to pick it up. When he arrived he was informed they don't have Joe Boxes at this location. Why have them as an option on the mobile app then? You would think they would automatically refund my money. Nah, that is too difficult. The chat app on their mobile app has been down for about a month now and nobody responds to emails. I tried calling and was left on hold for 15 minutes and then they hung up on me. 1 month later still no refund.
  • JN
    John C. Alfano, NAA
    Jan 3, 2026
    1.0
    I’d give no stars in each category if I could. First, the coffee is weak and generally undrinkable. Second, your bagels were the only redeeming think in your store except they are 2/3 their original size. I ordered one today it appeared to have been frozen, it had the texture of styrofoam, the raisins were noticeable by their absence, and it was fresh if I had bought a week ago. Third, the front of the store and behind the counter is filthy. I don’t know how this place passes county/city inspection. Last, the store is so understaffed that the employees seem to not care about not being able to keep up with the orders.

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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