Tropical Smoothie Cafe

2.8
143 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
15638 Old Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

2.8
143 reviews
5 stars
51
4 stars
10
3 stars
7
2 stars
5
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with instances of rudeness and lack of acknowledgment from staff.

Food Quality

Several reviews mentioned that the smoothies and food were often poorly made, lacking flavor, and sometimes served with incorrect ingredients.

Cleanliness

There were multiple complaints about unsanitary conditions, including unclean bathrooms and improper food handling practices.

Staff Attitude

Customers noted a lack of enthusiasm and friendliness from staff, with some employees appearing disinterested or rude.

Management Issues

Frequent mentions of poor management and high staff turnover, leading to inconsistent service and quality.
  • RM
    Rachel Minney
    Oct 25, 2025
    5.0
    If you’re looking for a good smoothie restaurant, this is the place to go! A guy named Bah, took my order with great service and quickness. the service and ambiance of the restaurant is great. Every time I come, the seating area is always clean and the service is always efficient. One of my favorite Tropical Smoothie locations!
  • EC
    elizabeth crown
    Oct 18, 2025
    5.0
    The restaurant was nice and clean upon walking in, and nice reggae music was being played. I ordered. a chipotle chicken flatbread with some sun chips and an ice tea. The service was fast and gracious! The cashiers were super helpful and clear. Definitely will be returning!
  • GL
    Garrett Loy
    Oct 2, 2025
    1.0
    This is the absolute worse tropical smoothie I have ever been to . The 2 workers were very rude and unprofessional. I ordered a Baja chicken wrap and it wasn’t made right it look like a flatbread sandwich and barley had anything in it when I told the dude it never looks like this that it usually looks like a burrito that’s a lot more filled up he did nothing I wanted it remade and he refused and refused to give me my money back . WORSE LOCATION EVER
  • KD
    kayla desruisseau
    Sep 26, 2025
    1.0
    I called with a complaint about my order because I was having an allergic reaction and not only was the manager not even in the store to speak with me, the employee spoke to me disrespectfully, called me a liar im pretty sure was calling me names in a different language. Extremely unprofessional and I absolutely will not be returning.
  • KK
    Kizos
    Sep 24, 2025
    5.0
    This place has had its ups and downs over the past few years, but this year, things have definitely improved. They've restaffed and are putting their best foot forward.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Burtonsville accept reservations?

No, Tropical Smoothie Cafe in Burtonsville does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe for dine-in?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.