Tropical Smoothie Cafe

2.8
145 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
15638 Old Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

2.8
145 reviews
5 stars
53
4 stars
10
3 stars
7
2 stars
5
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude and unprofessional staff, while some employees received praise for their friendliness and efficiency.

Food Quality

Smoothies and food quality vary significantly; some customers enjoyed their meals, while others reported watery smoothies and poorly made food.

Cleanliness

There are serious concerns about cleanliness and food handling practices, with multiple reviews mentioning unsanitary conditions.

Management Issues

Frequent complaints about management and staff training indicate a need for better oversight and customer service training.

Customer Experience

Overall customer experience is mixed, with some loyal customers expressing satisfaction, while many others report negative experiences that deter them from returning.
  • LL
    liz
    Jan 5, 2026
    5.0
    The manager was very kind and welcoming. Food and smoothie was delicious and filling I will be returning to this location and i’m happy it’s right by my house.
  • DL
    D L
    Dec 16, 2025
    5.0
    I love the service here. The smoothies here are really good. They greet me every time I come here. I ordered the chia oatmeal pudding.
  • RM
    Rachel Minney
    Oct 25, 2025
    5.0
    If you’re looking for a good smoothie restaurant, this is the place to go! A guy named Bah, took my order with great service and quickness. the service and ambiance of the restaurant is great. Every time I come, the seating area is always clean and the service is always efficient. One of my favorite Tropical Smoothie locations!
  • EC
    elizabeth crown
    Oct 18, 2025
    5.0
    The restaurant was nice and clean upon walking in, and nice reggae music was being played. I ordered. a chipotle chicken flatbread with some sun chips and an ice tea. The service was fast and gracious! The cashiers were super helpful and clear. Definitely will be returning!
  • GL
    Garrett Loy
    Oct 2, 2025
    1.0
    This is the absolute worse tropical smoothie I have ever been to . The 2 workers were very rude and unprofessional. I ordered a Baja chicken wrap and it wasn’t made right it look like a flatbread sandwich and barley had anything in it when I told the dude it never looks like this that it usually looks like a burrito that’s a lot more filled up he did nothing I wanted it remade and he refused and refused to give me my money back . WORSE LOCATION EVER

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Burtonsville accept reservations?

No, Tropical Smoothie Cafe in Burtonsville does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe for dine-in?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.