Brand Certified
Tropical Smoothie Cafe
2.8(146 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
15638 Old Columbia Pike, Burtonsville, MD
20866, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(240) 391-4325
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/md/burtonsville/15638-old-columbia-pike
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
2.8
146 reviews
5 stars
53
4 stars
10
3 stars
7
2 stars
5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, while a few mention friendly and helpful employees.
Food Quality
Customers reported mixed experiences with food quality, with some enjoying their meals while others complained about poorly made items and lack of flavor.
Cleanliness
Several reviews pointed out unsanitary conditions and poor hygiene practices among staff, raising concerns about overall cleanliness.
Service Speed
Many customers experienced long wait times for their orders, even when placed online, leading to frustration and dissatisfaction.
Management Issues
There are numerous mentions of poor management and lack of oversight, contributing to the overall negative customer experience.
- DADanielle ArmstrongJan 18, 20261.0I placed an online order for pickup on a Sunday morning. While the smoothie and açaí bowl themselves were tasty, the customer service completely ruined the experience. There were two employees working (a man and a woman), and both were very rude, dry, and off putting. No greeting, no friendliness, just an uncomfortable attitude overall. Good food isn’t enough to make up for poor customer service, especially when pickup orders are supposed to be quick and easy. Unfortunately, because of the staff’s behavior, I won’t be returning to this location.
- LLlizJan 5, 20265.0The manager was very kind and welcoming. Food and smoothie was delicious and filling I will be returning to this location and i’m happy it’s right by my house.
- DLD LDec 16, 20255.0I love the service here. The smoothies here are really good. They greet me every time I come here. I ordered the chia oatmeal pudding.
- RMRachel MinneyOct 25, 20255.0If you’re looking for a good smoothie restaurant, this is the place to go! A guy named Bah, took my order with great service and quickness. the service and ambiance of the restaurant is great. Every time I come, the seating area is always clean and the service is always efficient. One of my favorite Tropical Smoothie locations!
- ECelizabeth crownOct 18, 20255.0The restaurant was nice and clean upon walking in, and nice reggae music was being played. I ordered. a chipotle chicken flatbread with some sun chips and an ice tea. The service was fast and gracious! The cashiers were super helpful and clear. Definitely will be returning!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Burtonsville accept reservations?
No, Tropical Smoothie Cafe in Burtonsville does not accept reservations.
What are the operating hours of Tropical Smoothie Cafe for dine-in?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Is delivery service available at Tropical Smoothie Cafe?
Yes, delivery service is available daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
Can I order ahead for pickup or curbside at Tropical Smoothie Cafe?
Yes, you can order ahead for in-store pickup or curbside pickup using their app or website.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, and Visa.
What kind of food specialties does Tropical Smoothie Cafe offer?
They specialize in smoothies, wraps, desserts, acai bowls, fruit, sandwiches, gluten-free options, flatbreads, salads, quesadillas, kids food, edible straws, and bowls.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual, making it comfortable for everyday visits.
Are there nearby places where I can grab coffee before or after visiting Tropical Smoothie Cafe?
Yes, nearby coffee options include Dunkin' and Starbucks, both ideal for coffee or snacks before or after your visit to Tropical Smoothie Cafe.
Is there a place nearby where I can buy party supplies if I'm planning an event after visiting Tropical Smoothie Cafe?
Yes, The Party Place is nearby and offers party supplies and event planning services for your convenience.
Where can I find urgent medical care close to Tropical Smoothie Cafe?
Quality First Urgent Care is nearby and can provide urgent medical services if needed before or after your visit.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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