Taco Bell

3.6
356 reviews
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Business Details

15670 Columbia Pike, Burtonsville, MD
20866, United States
(240) 883-7033
https://locations.tacobell.com/md/burtonsville/15670-columbia-pike.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 15670 Columbia Pike in Burtonsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
15670 Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

3.6
356 reviews
5 stars
151
4 stars
65
3 stars
42
2 stars
27
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of attention to orders.

Food Quality

Many customers reported inconsistent food quality, with issues such as missing ingredients, poorly made items, and complaints about food being cold or stale.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, as well as unexpected charges for modifications.

Cleanliness Issues

Several reviews pointed out cleanliness problems, particularly in the dining area and bathrooms.
  • ZB
    Zema Belete
    Nov 7, 2025
    1.0
    It’s absolutely disgusting. I’ve been to this location three times in the last three months and it’s the same experience. I finally decided to write a review about it. The management is poor. Every employee in there for the most part does not like their job and they give you zero customer service. and the food might take 20 minutes to make
  • EE
    Edith
    Oct 19, 2025
    1.0
    Horrible experience at the drive through, associate had an attitude back and forth last thing I tried to confirm she had my items she said they’re on the screen. Got to the window she has airpods on maybe I was inconveniencing her and asked to speak to the manager, associate smiled I was confused as Im sure she knew I would give feedback on her attitude, as soon as I let the manager know I just wanted to hive you feedback on the associate’s attitude her immediate response was I was listening you “sound tense and tried to say her associate was helpful, at no point did I feel that, i felt rushed and when I asked question she would answer being passive aggressive. Explains why employees don’t feel the need to provide customer service, anyways will not be visiting again
  • JB
    Jaquin Battle
    Oct 12, 2025
    1.0
    If the restaurant closes at 12 am, the dining room should be open at 10:40 pm when I walked over from Greeneturtle to get food, but it wasn’t. I would think. The workers was just in there playing and also didn’t want to answer the phone. I wish I would’ve recorded a video
  • AA
    Akash
    Oct 6, 2025
    2.0
    What kind of Taco Bell has only one manager and two employees working? It makes absolutely no sense to order ahead of time and then wait an additional 15 minutes from the time they say it will be ready. You’ll be just fine if you come through the drive thru though.
  • JL
    Jakob Lozeau
    Jul 27, 2025
    1.0
    This place is way more expensive than other Taco Bells in the area
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Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 15670 Columbia Pike in Burtonsville?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What payment options does Taco Bell in Burtonsville accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.