Taco Bell

3.6
362 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 15670 Columbia Pike in Burtonsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
15670 Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

3.6
362 reviews
5 stars
157
4 stars
65
3 stars
42
2 stars
26
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, or unprofessional.

Food Quality

Many customers reported issues with food quality, including incorrect orders, poorly made items, and unsanitary conditions.

Pricing

Several reviews mentioned that prices were higher than other locations, leading to dissatisfaction among customers.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in both the dining area and food preparation.

Staff Attitude

There were consistent complaints about staff being unhelpful and disinterested in providing good service.
  • ID
    Isadora Durán
    Dec 24, 2025
    5.0
    Persona tan amable la que me atendió 10/10
  • ZB
    Zema Belete
    Nov 7, 2025
    1.0
    It’s absolutely disgusting. I’ve been to this location three times in the last three months and it’s the same experience. I finally decided to write a review about it. The management is poor. Every employee in there for the most part does not like their job and they give you zero customer service. and the food might take 20 minutes to make
  • EE
    Edith
    Oct 19, 2025
    1.0
    Horrible experience at the drive through, associate had an attitude back and forth last thing I tried to confirm she had my items she said they’re on the screen. Got to the window she has airpods on maybe I was inconveniencing her and asked to speak to the manager, associate smiled I was confused as Im sure she knew I would give feedback on her attitude, as soon as I let the manager know I just wanted to hive you feedback on the associate’s attitude her immediate response was I was listening you “sound tense and tried to say her associate was helpful, at no point did I feel that, i felt rushed and when I asked question she would answer being passive aggressive. Explains why employees don’t feel the need to provide customer service, anyways will not be visiting again
  • JB
    Jaquin Battle
    Oct 12, 2025
    1.0
    If the restaurant closes at 12 am, the dining room should be open at 10:40 pm when I walked over from Greeneturtle to get food, but it wasn’t. I would think. The workers was just in there playing and also didn’t want to answer the phone. I wish I would’ve recorded a video
  • JL
    Jakob Lozeau
    Jul 27, 2025
    1.0
    This place is way more expensive than other Taco Bells in the area

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 15670 Columbia Pike in Burtonsville?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What payment options does Taco Bell in Burtonsville accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.