Brand Certified
McDonald's
3.7(1101 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15569 Old Columbia Pike, Burtonsville, MD
20866, United States
Certified by McDonald's • Mar 01, 2026
(301) 421-1598
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,101 reviews
5 stars
475
4 stars
226
3 stars
162
2 stars
73
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive behavior from staff, particularly from management, leading to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and missing components in orders.
Service Speed
Customers frequently complained about slow service, especially during busy hours, with long wait times reported in both drive-thru and in-store.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unclean conditions and issues with food presentation.
- CRChris RolonFeb 23, 20265.0probably the chillest mcdonalds ever
- CHCaroline HoltFeb 3, 20264.0Every thing was doing good until when I approached the Counter with my coffee cup and say hello the lady spanish manager was so rude I even didnt say anything and she said quickly and a rude way We dont Have refill and she said it twice rven i didnt even have the chance to say a word then when I say this is the first time that macdonald has no refill i go macdonald everyday where i stop i buy coffe and others stuff and I aways have refil if i want to. And she said evey macdonald has no refil....??? So bad Customer service here in this branch
- FRFrank RyanJan 7, 20265.0It was the best Bacon Egg & Cheese I had at McDs in a long time.
- AEAhlam EmaraDec 24, 20251.0This is by far one of the worst McDonald’s I’ve ever ordered from. I just ordered my food now it took 30 minutes to get here tenders and fries were cold
- MEMaati EmanuelDec 17, 20251.0I went there today for an early lunch around 11. My burger was old and disgusting I could not even finish my food. This is atleast the 3rd time I been to this location and have issues. With food missing, a green egg on my breakfast sandwich now This with the burger. Also the lady at the window that took my payment was rude not friendly at all. No thank you. I even said thank you and she just looked at me with disgust. What was disgusting is the burger I paid for! Yuck I don't eat at McDonald's often so when I do. I expect fresh food at the least.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Burtonsville, MD?
McDonald's in Burtonsville, MD is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, they offer delivery service 24/7, including same-day and no-contact delivery options.
Is there a drive-through available at the Burtonsville McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24 hours a day, 7 days a week.
How can I order McDonald's food online or through a mobile app?
You can order online via their delivery URL or download the McDonald's App available on Apple App Store and Google Play Store for mobile ordering and offers.
What types of payment does this McDonald's accept?
This location accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's location?
The address is 15569 Old Columbia Pike, Burtonsville, MD 20866. The main phone number is +1 301-421-1598.
What services does McDonald's in Burtonsville offer?
They provide drive-thru, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby coffee shops if I want an alternative to McDonald's coffee?
Yes, Centrado Café Shop and Dunkin' Donuts are nearby for coffee and smoothie options.
What nearby entertainment options can I visit before or after McDonald's?
The Carriage Room Laurel Race Track is close by, offering racing events and entertainment.
Where can I find other restaurants near McDonald's in Burtonsville?
Nearby dining options include Seibel's Restaurant and UpTown Pub, Domino's Pizza, Luchador Bar & Eats, and Ahadu Ethiopian Cuisine, among others.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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