Giant Food

4.3
832 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
15618 Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

4.3
832 reviews
5 stars
469
4 stars
220
3 stars
72
2 stars
31
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Pricing

Many customers find the prices to be excessively high, leading some to seek alternatives.

Cleanliness

The store is generally reported as clean, but there are concerns about cleanliness in specific areas, such as the produce section.

Stock Availability

Customers have noted issues with stock levels and product availability, particularly in the deli and produce sections.

Store Hours

There are complaints about the store closing earlier than advertised, causing inconvenience for customers.
  • KG
    K Gadio
    5 days ago
    1.0
    Placed an order for pick up. 8 items were marked out of stock and substituted. All 8 items were very much in stock when I decided to walk in. Unreliable + lazy service.
  • MV
    Marti Vamp
    Jan 5, 2026
    4.0
    Clean grocery store. Seems to have a friendly staff
  • WM
    Weini Maashio
    Jan 2, 2026
    1.0
    I live close to the Giant store and have been shopping in Giant for more than 30 years. I live 6 min driving from this store. Lately, the prices are out of control, but the worst thing is the rudeness and lack of care from the young employees in this store. They look annoyed and tired, and they seem bothered if you ask any questions. The only nice people there are in the bakery department. There is also a kind Asian lady at customer service and a Somalian lady. The rest of the store employees seem like they hate their jobs. Now I drive 20 minutes to Aldi, and everyone there is helpful and friendly. Maybe Giant management should send their employees there for training so they can learn how to be polite and helpful. Maybe they are unhappy, or maybe they are not treated well by the company.
  • CC
    Colette
    Nov 21, 2025
    5.0
    It's always a good experience shopping at the Giant in Burtonsville. The store is clean and the staff is very helpful.
  • AB
    alyssa bright
    Oct 27, 2025
    1.0
    this place has gotten so expensive I cannot even believe it. I paid SEVENTEEN dollars for a bottle of head and shoulders shampoo. absolutely ridiculous.

Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food in Burtonsville, MD?

Giant Food is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 10:00 PM. Holiday hours vary.

Does Giant Food provide options for pickup and delivery?

Yes, Giant Food offers in-store pickup, curbside pickup, and convenient contactless delivery within the store's area.