Dunkin'

4.0
341 reviews
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Business Details

15640 Old Columbia Pike, Burtonsville, MD
20866, United States
(301) 476-7305
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burtonsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15640 Old Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

4.0
341 reviews
5 stars
180
4 stars
85
3 stars
21
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and efficient service to rude and dismissive behavior.

Order Accuracy

Multiple reviews highlight consistent issues with incorrect orders and overcharging, leading to customer frustration.

Food Quality

Customers reported problems with food quality, including burnt items and stale donuts, affecting their overall satisfaction.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Speed of Service

Several reviews mention slow service and long wait times, particularly during busy hours.
  • BM
    Bremely Mojica
    Dec 28, 2025
    1.0
    Pedí 2 Md caramel crush cofre chiller y me dieron mal mi orden les dije que mi orden estaba mal y después me lo “arreglaron” pero ni si quiera le pusieron el caramelo encima o seaaaa??? Y después la comida ni hablemos me dieron mal mi orden y me dio asta pereza quejarme ya de eso y el pan estaba quemado, 👎🏻
  • XX
    x
    Dec 13, 2025
    1.0
    brought in a coupon that literally doesn’t expire until December 31 it’s December 12 and they’re telling me it says coupon not found and they don’t accept paper coupons?? nice waste of time lol
  • SH
    Sho H
    Nov 5, 2025
    1.0
    They always try to overcharge at this location trying to make the $6 meal deal into all seperate transactions and charge $2-4 more. Tables always dirty whether you come at opening /closing including throughout the day
  • BR
    Barmore Rodriguez
    Oct 1, 2025
    1.0
    Stopped by in the morning I was the first in line. There were about 5 people and not one addressed me. They looked like they didn’t know what they were doing. There were not a lot of people in the restaurant. Manager came out the back on his personal phone call and not addressing anyone as well knowing there is a whole line at this point behind me. Horrible service. Will not be coming back here. Starbucks nest door it is.
  • RK
    Robert Kelly
    Jul 31, 2025
    1.0
    If you're on 95, do not expect to find this Dunkin' Donuts at the exit. I would say it's probably at least 3-5 miles from the exit. Also, it's in a very congested area.I couldn't see how the traffic could be bad here.
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Burtonsville, MD?

Dunkin' in Burtonsville is open Monday to Friday from 5:30 AM to 9:00 PM and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' offer breakfast and lunch meals?

Yes, Dunkin' serves breakfast, lunch, and brunch to satisfy your cravings throughout the day.