Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned subpar food quality, including cold items and incorrect preparation.
Cleanliness
Customers noted unsanitary conditions in both the dining area and restrooms.
Service Speed
A significant number of reviews indicated slow service, particularly during peak hours.
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Jar'Nae B
Dec 28, 2025
1.0
It's CLEAR they don't care at this location because of the long string of HORRIBLE reviews. I don't even know how they're still in business. I asked for a sausage biscuit 4 times and they still gave me a plain sandwich. I then asked them to fix and they handed me back the SAME PLAIN sandwich. I just asked for my money back at that point and then they didn't give me my correct amount. So not only are they a trash establishment with terrible customer service, they will also steal your money. I wish I could give 0 stars. I do NOT recommend this location. Complete TRASH!!!!
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Charles Hunt
Dec 24, 2025
1.0
This has to be the worst ran location in Southern Maryland and possibly the whole state of Maryland. I will give them that they are consistent, consistently bad and negligent. 95% of the time I have to pull forward for my order and 95% of the time the order is missing 1-2 items. The quality of the food is subpar compared to other locations and the management of this location has been subpar since I have lived in the area (6 years) better off going anywhere else in the area.
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Toni Roberts
Dec 20, 2025
3.0
The drive thru is ta mess . The management needs to get that in order. Don’t make no sense the best time to come is in the morning when older folks are working they get u in and out
EE
Elle
Dec 1, 2025
5.0
It was so good and the place was very clean the service was nice but not really really good but they were not bad at all
DD
Darwin Reyes (Darwin5yo)
Nov 30, 2025
1.0
Las amburgesas no estaban en bueltas bien serego tolo y lo peor es que me salio un pelo en 1 de las amburgesas