McDonald's

3.3
1128 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3050 Marshall Hall Rd, Bryans Road, MD
20616, United States

Hours

Reviews

3.3
1,128 reviews
5 stars
361
4 stars
215
3 stars
219
2 stars
101
1 star
232

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Service Speed

Customers frequently complained about slow service, particularly during busy hours, with long wait times reported.

Food Quality

There were numerous complaints about food quality, including cold items, poorly prepared meals, and inconsistent portion sizes.
  • HM
    Héctor Martínez
    Nov 15, 2025
    1.0
    35 minutes for 1 Carmel frappe. No good
  • PB
    phillip banks
    Nov 6, 2025
    1.0
    The older angry short Latin lady with the dyed hair I’m assuming is the morning manager was rude and completely inattentive. Didn’t acknowledge customers or greet us , acted like helping was a chore, with her pushiness I could tell it was more about hear clearing orders off the screen then customer service and made the whole experience unpleasant. Definitely not what you expect from a mature Aged person in management bad example for the employees and a worse representation of Mc donalds !!!!
  • MM
    Mike
    Nov 2, 2025
    1.0
    Today is Nov 2nd around 12:30am, I called about 3-4 times trying to check on an uber eats order and the woman that answered the phone was trying to help funny repeating herself acting like she couldn’t hear me and then she would hang up. She did it every single time I called and I know she did it on purpose because I even called from a different phone and heard the echo of my speaking in the background. She needs to be fired.
  • JR
    Jacquie Robinson
    Sep 27, 2025
    1.0
    I paid first 3 hotcakes & sausage. I get to my destination and only have 1 sausage?? Three kids, one sausage...
  • CB
    C Bryant
    Sep 8, 2025
    1.0
    Extremely Disappointing Experience – Would Give 0 Stars If I Could I had the worst experience at this McDonald's early Saturday morning around 2:30–2:45 AM. I placed two separate orders at the drive-thru, but only received one. When I informed the male employee at the window, he told a coworker, and an African woman came to the window and immediately began arguing with us—no apology, no attempt to resolve the issue. Even after we showed the receipt, she continued to fuss at us like we were her children, then slammed the window in our faces and walked off. To make things worse, she called the police on us—all because we were asking for the food we paid for. This was completely unprofessional and unnecessary. We were treated with disrespect and humiliation. Management seriously needs to address the behavior of their overnight staff at this location. We are currently consulting with a lawyer about the issue.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3050 Marshall Hall Rd, Bryans Road, MD?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru available 24/7 for customer convenience.