Subway

3.9
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brooklyn Park Subway® Restaurant at 5638 Ritchie Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5638 Ritchie Hwy, Brooklyn Park, MD
21225, United States

Hours

Reviews

3.9
249 reviews
5 stars
119
4 stars
58
3 stars
32
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, noting issues like stale ingredients, insufficient meat, and cleanliness concerns.

Customer Service

Service quality varied significantly; some employees were praised for friendliness and efficiency, while others were criticized for rudeness and poor handling of orders.

Cleanliness

The restaurant's cleanliness received positive feedback post-remodel, but there were complaints about unsanitary conditions and maintenance issues.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Value for Money

Customers expressed disappointment regarding portion sizes and pricing, particularly for extras like sauces.
  • AS
    Amy Sparling
    Nov 6, 2025
    1.0
    NEVER EVER AGAIN! As a regular Subway customer, I have always had a good experience.. until today!! if I could have left zero Stars that's how I would rate this Subway experience. it's been a few months since I've gone to this particular restaurant but today the family wanted Subway so I decided to get the Thanksgiving subs... worst choice ever!! my husband got the TURHAMKEN sub and seems to be ok with it I, on the other hand, got just the turkey.. the first sub was loaded with cheese and meats and stuffing and cranberry and everything else that came on there. the woman that was making the sandwiches did not speak English or understand it; I am far from a judgmental person but it is my belief that if you're going to work in a restaurant making food orders in America you should learn the English language!?! how can you make someone's food if you don't understand what they're ordering? I specifically told her three times I did not want spinach on my sub yet she proceeded to put spinach on the sub I literally had to raise my voice to tell her no spinach. so as they were making my sub I got a very thin layer of Turkey and one tiny scoop of stuffing that they tried to smear from one end of a footlong to the other it was literally pathetic. I asked him three times where my stuffing was, why didn't I get stuffing on my sub?? but of course they didn't understand English so they didn't see a problem. of course trying to ask him for a discount for half of a sub was futile.. they still proceeded to make me pay for a footlong-- $11.97 worth of a sandwich that had enough product to fill a 6-in, if that! the worst part of the whole ordeal was the fact that i got 3 subs.. and was charged $50.36!! I have NEVER, NEVER paid that much at ANY Subway !! i usually get 4 subs, a bowl of meatballs, 6 cookies, and a fountain drink for LESS THAN $50!! Needless to say, I will be contacting the corporate office and will not be servicing that Subway again.
  • BM
    Bert m
    Sep 18, 2025
    3.0
    Food was good. As well as service
  • DO
    Dave OsBeatz
    Jun 3, 2025
    1.0
    There soda fountain is nasty.. every flavor was watered down and flat and dirty.How you gonna charge $4 for a drink and every single flavor is water.. you can tell nobody cleans them out and the tea was stale.. this place use to be good but idk what happened lately.The meatballs are old and chewy.But this place will continue growing on serve customers and get away with it.Not to mention they gave me the wrong chicken on my sub after I repeatedly told them what I wanted.Never again
  • CF
    Cory B. Flowers
    Jun 25, 2021
    5.0
    The new tuna melt was delicious and the cookies yummy!

Frequently Asked Questions About Subway

What types of meals does Subway at 5638 Ritchie Hwy serve?

Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and more.

What are the operating hours of Subway in Brooklyn Park?

Subway is open Monday to Friday from 8:30 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.