Wingstop

3.3
409 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bowie Excelsior Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
15477 Excelsior Dr, Bowie, MD
20716, United States

Hours

Reviews

3.3
409 reviews
5 stars
176
4 stars
51
3 stars
26
2 stars
35
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, there were complaints about cold, undercooked, or incorrect items being served.

Cleanliness

Several reviews mentioned unsanitary conditions, including sticky tables and greasy floors.

Staff Performance

Some staff members received praise for their helpfulness and professionalism, particularly Osmon and Kalia, while others were criticized for their lack of customer service skills.
  • ZB
    zach berg
    Nov 28, 2025
    1.0
    I've gone here a few times (once a year since 2022) and everytime Im disappointed at the wing quality and the service is always horrible. I've been hopeful that it will be diffrent each time I order but its not. Must be ownership. I would avoid this location and save yourself the disappointment.
  • JB
    Josh Breimayer
    Nov 6, 2025
    1.0
    Will NEVER patronize here again. Worst customer service. Poor management & ownership.
  • TC
    Tramika Carr
    Nov 6, 2025
    3.0
    While the food is good, they constantly forget to include my fries. Whether I order in store or on the app... it's frustrating
  • DC
    David Clay
    Oct 23, 2025
    1.0
    It took 30 mins to get my food. I ordered a brownie and they refused to give it to me because they didn’t have the proper container. I’ll never come here again.
  • FA
    fareedah Akinwunmi
    Oct 20, 2025
    5.0
    The service was great and the staff were fantastic. They were really polite and the store was clean and inviting.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.