Panera Bread

3.7
904 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bowie is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
10531 Martin Luther King Jr Hwy, Bowie, MD
20720, United States

Hours

Reviews

3.7
904 reviews
5 stars
403
4 stars
174
3 stars
99
2 stars
68
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, including rudeness and lack of responsiveness.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and hygiene concerns such as hair and glass found in food.

Cleanliness

Customers frequently noted cleanliness issues, including dirty dining areas, unkempt bathrooms, and flies present in the restaurant.

Staff Attitude

While some staff were praised for their friendliness, many reviews mentioned disinterest and unprofessionalism among employees, particularly in management.
  • MA
    Milton Avalos
    5 days ago
    5.0
    Their breakfast sandwich and their light roast coffee are 10/10. That’s basically the only things I get here. I bet all their food is good!
  • CR
    Caroline Ross
    Dec 30, 2025
    1.0
    Poor service. Employee handled the trash and immediately handled cups and food.
  • RM
    Rick Miller
    Dec 9, 2025
    1.0
    ​ ​I am writing to express my significant disappointment regarding my recent order and the subsequent interaction with the a manager. ​My original order was: ​Chicken Bacon Ranch Sandwich ​Broccoli Cheddar Soup ​Chips (as the side) ​Upon receiving my order, I found it was incorrect. Instead of the Broccoli Cheddar soup and chips, I was given Chicken Noodle Soup and a piece of bread. ​When I brought this to the attention of the manager, she did replace the incorrect soup with the Broccoli Cheddar. However, the service during this exchange was unacceptable. She dropped the corrected soup roughly three inches onto the tray in front of me and immediately walked away without addressing the second issue (the missing chips) or providing any apology for the incorrect order or the disrespectful manner. ​I left the store having received a piece of bread instead of the chips I had paid for, and feeling completely disregarded as a customer. I believe this level of service, particularly from a manager, is poor and does not meet basic customer service standards. ​Thank you for your time and attention to this serious matter.
  • JA
    Jia Armstrong
    Dec 8, 2025
    2.0
    Their food is usually good and consistent, but they missed the mark today. I ordered through UberEats and everything went smoothly with the order delivery and my UberEats delivery person. However, upon my first sip of my broccoli cheddar soup, my front tooth was met with a small piece of glass... I am only noting this in case another similar issue arises later. I moved on to my chocolate chip cookie and chicken chipotle sandwich inly for the sandwich to be sloppy and the cookie extremely stale.
  • DS
    Dwayne Sam
    Dec 5, 2025
    1.0
    I’ve given this location multiple chances, but the experience never improves. The service is painfully slow—I’ve waited 20-30 minutes for simple orders, even when the restaurant isn’t busy. It’s hard to understand how a sandwich and soup can take that long. The staff seem disinterested at best and outright rude at worst. On my last visit, I was met with eye rolls when I politely asked about my order status after waiting well past the estimated time. Most concerning are the cleanliness issues. I’ve seen flies around the food prep and dining areas on more than one occasion. For a restaurant, that’s unacceptable. I wanted to like this Panera, especially because the location is convenient. But I can’t justify spending my money somewhere that doesn’t prioritize basic customer service or hygiene. I’d recommend finding a different location or skipping this one entirely.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Bowie accept reservations?

No, Panera Bread in Bowie does not accept reservations.

What are the operating hours for Panera Bread in Bowie?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.