McDonald's

3.2
1857 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4306 NW Crain Hwy, Bowie, MD
20716, United States

Hours

Reviews

3.2
1,857 reviews
5 stars
547
4 stars
356
3 stars
334
2 stars
194
1 star
426

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Many customers reported problems with order accuracy, including missing items and incorrect orders.

Speed of Service

Numerous reviews mentioned long wait times, both in the drive-thru and inside the restaurant, with some customers expressing frustration over delays.

Food Quality

While some customers praised the food, others reported issues such as cold fries, stale buns, and incorrect food preparation.
  • CP
    Candace Polk
    1 day ago
    1.0
    First off I was in line waiting for 10 minutes. I had my code for 20 percent off 15.00 and the amount was over 15 dollars. The cashier called the manager for help and she came over with a complete attitude towards the employee first and then to me. The cashier told her that eventhough the amount was over 15 and it said they got the code the machine was not taking the code. The manager said with a NASTY attitude well its not working and I asked her if she could manually put it in since the cashier saw we had the coupon on the app and she said nasty with an attitude no. She said the system may be down and I said to her since the system may be down can she put it in since that isnt out fault and 20 percent is a lot. She huffed and said nasty no youll just need to pay full price or take something off. I asked her what her name was and her response was why would I give you my name I said because you are being nasty to us for no reason and she said she was not giving us her name. She didnt have a badge on but I took her picture. Here it is. I have lived in this area for almost 20 years and have never been treated like this at this establishment or any establishment in this area. I would appreciate an apology from this employee. She doesnt know why we were out so late and before going home we picked MCD to eat at before going home after a really rough night and to be treated like that when we did nothing was completely out of line. MCD is not the only option and believe I will think twice when making a decision if I want to give my money to an establishment with nasty employees such as her
  • TL
    Tiffney Lancaster
    Nov 11, 2025
    3.0
    They never get my order right! Its always something missing or incorrect!
  • EM
    erica mata
    Oct 25, 2025
    5.0
    Just had the most wonderful experience at McDonald’s ordered over 100 chicken nuggets On the McDonald’s app, the manager was so pleasant very sweet nature that we went over my order and that it was complete. I wanna give them a big shout out and thank you for making today lunch easy.
  • MB
    Mozarella Bernardo
    Oct 2, 2025
    5.0
    This branch has the best staff! Prudence was very helpful when I was looking for a specific Happy Meal toy. Even if the store was busy, she was very patient and provided me with excellent customer service! Thank you for your assistance!
  • TH
    Tamara Holland
    Sep 21, 2025
    1.0
    Listen....Mgmt needs to call an exterminator asap. The rats at this location had the customers scared to get in their cars. They were everywhere. At least 9. Just running through the parking lot, the grass, the trash bins, running in the entrance. It was disgusting. Ppl were setting off their car alarms hoping to scare them. I watched 3 cars pull up and leave because they were that close. Leads me to believe they are definitely inside as well.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4306 NW Crain Hwy, Bowie, MD?

The McDonald's in Bowie, MD is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.

Is the drive-through at this McDonald's location open 24 hours?

Yes, the drive-through is open 24/7 every day of the week at this McDonald's location.