Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rudeness, order inaccuracies, and long wait times.
Cleanliness
Some customers praised the cleanliness of the location, noting that the store and restrooms were well-maintained.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
Refills and Pricing
Customers expressed dissatisfaction with the lack of drink refills and perceived high prices for food and sauces.
DN
Derrick Norris
1 day ago
4.0
It's McDonald's,,,,so that's what you get
VV
Voncia
2 days ago
1.0
I am writing this second review because the service at this location and others has become consistently unacceptable. My latest order was completely wrong, and the way the staff handled the correction was unprofessional.
The Experience:
Incorrect Order: I ordered a Filet-O-Fish with lettuce, tomato, and cheese only (no tartar sauce). I was served a sandwich with tartar sauce and none of the requested toppings.
Lack of Accountability: I had to go back through the drive-thru to get the order corrected. Instead of apologizing for the mistake and fixing it, the employee charged me a second time for the lettuce and tomato that should have been on the original sandwich.
Poor Attitude: There was no ownership of the mistake and zero courtesy shown for the inconvenience of me having to wait in line twice.
It is one thing to make a mistake on an order, but to charge a customer extra to fix a mistake the kitchen made is predatory and poor business practice. Between the cold food from my previous visit and the complete lack of service today, I will not be returning.
In the fast-food industry, it is standard policy that if an order is wrong, the "remake" should be free of charge, regardless of the toppings. Charging you for lettuce and tomato on a remake is essentially a "double charge" for the same meal.
What are the operating hours for McDonald's at 10300 Martin Luther King Jr Hwy, Bowie, MD?
McDonald's at 10300 Martin Luther King Jr Hwy, Bowie, MD is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 through their online ordering platform.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru that operates 24 hours every day of the week.
How can I order from McDonald's on my mobile device?
You can use the McDonald's app available for both iOS and Android, or order online via their delivery URL.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food categories does this McDonald's offer?
This McDonald's serves fast food including burgers, sandwiches, breakfast items, ice cream, coffee, and frozen desserts.
Are there other fast food restaurants near McDonald's at 10300 Martin Luther King Jr Hwy?
Yes, nearby fast food options include Slim Chickens, Chipotle Mexican Grill, Habit Burger & Grill, Jersey Mike's Subs, and Quiznos.
What nearby places can I visit along with McDonald’s for dining or shopping?
In addition to McDonald's, you can visit nearby AT&T stores for mobile needs, and other dining options such as Sharks Seafood & More and Victory Restaurant.
Which local cultural or community centers are close to McDonald's for visitors who want to explore the area?
Nearby cultural and community centers include the Prince Georges African American Museum and Cultural Center, NAMI PrinceGeorges, and Men Aiming Higher youth organization.
Are there professional and real estate services near McDonald's in Bowie, MD?
Yes, nearby professional services include Noble Davis Real Estate Agent REMAX Supreme, Mayson-Dixon Companies, Re/max Supreme, Ayanna Brown-Oliver Realtor, and OTAS employment agencies.