Dunkin'

3.4
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bowie, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15231 Hall Rd, Bowie, MD
20721, United States

Hours

Reviews

3.4
238 reviews
5 stars
102
4 stars
33
3 stars
17
2 stars
24
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and poor hygiene practices by employees.

Product Quality

Customers frequently complained about the quality of food and drinks, citing stale donuts, poorly made coffee, and cold food.

Inconsistent Hours

Many customers noted that the store does not adhere to posted hours, often closing early or not allowing entry despite being open.
  • MA
    MrsCute Astute
    Dec 15, 2025
    5.0
    This is one of few locations that has the French cruller donuts!
  • KD
    Kayla Dailey
    Nov 28, 2025
    1.0
    The male employee got my order wrong. When I circled back to fix it. The woman employee tried to say that I ordered it wrong in the app. But it wasn’t an app purchase. It was at the window. They were almost mad to fix it. Still tasted disgusting. Both employees were rude. I would never spend another dime here. Nasty behavior. And I was extremely pleasant despite their mistake.
  • AC
    Andy Cedeño
    Nov 19, 2025
    1.0
    They literally always only have sour cream donuts. How do you never have glaze donuts at like 2pm on a Wednesday.
  • KB
    Kanae B
    Nov 6, 2025
    2.0
    I hate when the route takes me past this Dunkin location. They don’t listen and always think they’re right. The service is terrible and the drinks are always mid. I prefer the one down the street (Mitchellville plaza)
  • CM
    Courtney McKiernan
    Sep 17, 2025
    1.0
    Absolutely disgusting location with unsanitary and extremely unpleasant employees. While at drive thru window, male employee was actively chewing his fingernails behind counter and handling orders; will not be coming here again and would advise others to avoid this location as well.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bowie, MD?

Dunkin' in Bowie, MD is open daily from 5:00 AM to 9:00 PM on weekdays and until 10:00 PM on Fridays through Sundays.

Does Dunkin' in Bowie offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at their Bowie location.