Dunkin'

Reviews

• JG

  Jorge Guevara

  Dec 17, 2025
  1.0
  I placed an order online, and when I arrived to pick it up, I was given a hot coffee instead of an iced one. While not a major issue, no staff member took responsibility for the mistake. They made me drive away, wasting time, energy, and gas only to realize the error upon returning. When I went back, they prepared the correct order, but their attitude was unpleasant, and they refused to acknowledge their fault. This lack of accountability speaks volumes about the staff here. The manager was argumentative and unwilling to admit mistakes or do right by customers. If the business wants to succeed, management needs to be more careful in how they communicate and handle errors. They must hold their team accountable, acknowledge mistakes, and correct them promptly."
• MO

  Mayra Osorio

  Dec 17, 2025
  1.0
  Unprofessional!
• TL

  Traci Lawson

  Dec 11, 2025
  1.0
  Worst bagel ever can’t even bite it like do you’ll put bagels in the microwave? Bread doesn’t go in microwave. Everything nasty today!! why ask toasted if you don’t toast?
• JD

  Jessica D

  Dec 5, 2025
  3.0
  I’m not sure how I feel about this Dunkin. I live close by and go through the drive through at least once a week. I think the word to describe is inconsistent. I just got a $6 meal deal and the bagel is so stale, not toasted. Their bagels don’t taste like the dunkin bagels anywhere else in the country, and I’ve been eating them my whole life. I would just love a fresh bagel- toasted. The coffee today is horrible - and, to their credit, they usually have really good coffee. The woman who takes your order at the drive through seems really sweet and she always confirms the orders. The younger girls who work the window are always nice, pleasant and they smile. The man who sometimes works the window is not friendly at all. I would just love some consistency.
• TS

  Trina Smith

  Nov 4, 2025
  1.0
  This store is supposed to open at 5am. The workers don’t get here every morning until 5:05am or later every single day! This must be a new crew! It wasn’t like this a year ago! The store hasn’t open on time for 6 months! Such an inconvenience! And the store needs to be cleaned more frequently and better! The staff is friendly, but they need to come to work, at least 10 to 15 minutes before the customers arrive. Sitting at the drive through for 5 to 7 minutes. When it’s already 5:05am. Very unprofessional!!!

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