Business Details
About
Mexican Restaurant
Chipotle Bowie Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
829 reviews
5 stars
335
4 stars
178
3 stars
85
2 stars
53
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff while others reported rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality; issues with freshness, portion sizes, and incorrect orders were frequently mentioned.
Cleanliness
Multiple complaints about cleanliness in the dining and food preparation areas, with reports of dirty surfaces and unwashed hands.
Order Accuracy
Frequent issues with incorrect orders, especially for online and mobile orders, leading to customer frustration.
Staffing Issues
Many reviews noted that the location is often understaffed, resulting in long wait times and poor service.
- ZMZaahira MuhammadNov 8, 20251.0they are very unsanitary. no gloves or hairnets on while they are working over open food. cashier very slow. ive never stood at the checkout for so long. the cashier was running back and forth in the back while the line was all the way to the door. it was insane and very frustrating.
- NNnikkiccableNov 1, 20251.0Everytime I order here, they never get my bowl right. Like ever and it’s highly aggravating
- CWCama WilsonNov 1, 20254.0My kids and I visited The Bowie Chipotle. There was a short line but it moved quickly. The server was patient with the order and was accommodating of the requests for the large order. The only issue that caused me to rate this a 4 stars rather than 5 stars was the cleanliness of the location. We wanted to eat in and EVERY table in the store was dirty. Some had food smeared on tables. Other tables had large pieces of food strewn across both the tables and floor. Given that this is a rather large location, it was surprised that I couldn't even find one clean table. I ended up having to ask the person at the register for assistance. I had to wait a bit for her to finish ringing up the line customers before she could clean the table. When she did, she only cleaned our table and left all the other tables in the same condition. Other customers came in after us and just sat at the dirty tables. I can't imagine the germs. This is definitely not acceptable and staffing is not allocated to allow someone to regular clean the tables and floors so customers have a clean eating environment. Do better!
- BMbryan mvOct 26, 20255.0Customer service was amazing! The manager on duty and the employee — I think her name was Ari — were so welcoming and kind. It honestly felt like I was visiting a family member’s house. 10/10, this is definitely my go-to Chipotle from now on!
- TDTaylor DayOct 15, 20251.0I have a serve allergy to dairy. So I kindly requested the employee to change his gloves so that I dont get sick. His response was whatever highly unacceptable. Would never come back I requested for the manager she made my food over with no problem I reported Him to her he should not be working there he doesn’t care at all. His attitude and demeanor says it all
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Bowie Town Center?
Chipotle Mexican Grill at Bowie Town Center is located at 15500 Excelsior Dr, Prince Georges, Bowie, MD 20716, USA.
What are the opening hours of Chipotle Mexican Grill in Bowie Town Center?
Chipotle Bowie Town Center is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Bowie Town Center offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
How can I order food online from Chipotle Bowie Town Center?
You can order online through the Chipotle app or by visiting https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill at Bowie Town Center LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and promotes an inclusive environment.
Are there any nearby shopping centers close to Chipotle at Bowie Town Center?
Yes, Chipotle is located within the Bowie Town Center shopping mall, which features many shops and dining options.
What are some food options near Chipotle at Bowie Town Center?
Nearby food places include L & M Pretzels, Auntie Anne's, Panera Bread, and The Twisted Crab if you're looking for variety after your Chipotle meal.
Can I visit a bookstore or cafe near Chipotle at Bowie Town Center?
Yes, Barnes & Noble is close by offering a combination bookstore and coffee shop experience for relaxing before or after your meal.
What beauty or hair salons are near Chipotle at Bowie Town Center?
Nearby beauty and hair salons include Curl Theory, Pristine Care, Nail Trix, Chi Bella Hair Studios, and Braids By Titi for your grooming needs.