Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
206 reviews
5 stars
67
4 stars
42
3 stars
35
2 stars
16
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
The quality of food varied, with some customers noting cold or improperly prepared items.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant and bathrooms.
Accessibility
Many customers were confused about the location's restricted access, as it is on a military base.
- LWLogan WilliamsSep 23, 20251.0Would give less than 1 star if I could. This is the worst Wendy's I've ever been to. Waiting in line for 15 minutes for someone to come to the counter. Finally someone comes out and starts helping a customer that showed up 10 minutes after us.
- HHHMKSep 20, 20251.0The ice machine is always out of order
- BHBreeze HAug 19, 20251.0If I could give a 1/2 star I would. The biscuit was decent and that's what the 1/2 star is for. After placing a mobile order we realized that even tho the prices on the mobile app said one price at this location, once you press the "place order" button, ALL the prices increase. When we came inside and told them we placed a mobile order and asked what the price change was about, they said they dont honor any of the online prices or deals(usually if you have your location picked on the app before purchases, which we did, the prices reflect the locations prices of the place you order from. Unfortunately their store was not set up that way..and yes the location itself has the control to do this..just ask corporate). The price increases were a lot and did make things difficult (we only ordered 2 biscuits and 3 drinks and it came to 20 dollars, when the biscuits are currently a dollar) We stood there for 15 minutes and no one called our names or gave us food. They seemed to have forgotten we said we had a mobile order, or that they were preparing an order...and we were the only ones waiting at the time. So we asked the young lady about the order and she told us to take a seat it would be about 15 minutes. We told her we had already waited over 15 minutes. We could see our food on the counter behind her and yet she seemed confused and even told us she couldn't see the order in the computer and they never got it. All the while our food is sitting in a steam tray so long the bag was falling apart from the water when we got it. Finally another lady came over and told her is was our order. As we quickly ate the 2 biscuits, filled our 3 drinks, we tried the diet soda on the machine and all diet drinks went gray all at once. It was empty at 9am and they saw us struggling but no one made any moves to change out the syrups. Poorly run, bad practices to cheat out military members of the regular or deal prices Wendy's offers (and done in a way you dont know until AFTER you pay)and a place where the staff could use more training.
- CPCarla PortilloAug 14, 20255.0POPS 🥰🥰🥰👍👍🍬🍭🍬
- GBGo BirdsAug 2, 20251.0I understand your about to close but to tell someone to hurry is unprofessional and rude.
Frequently Asked Questions About Wendy's
Is Bethesda Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Bethesda?
The drive-through is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 7:00 PM.
Does the Bethesda Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order for delivery or takeout at this Wendy's?
You can order takeout at this location. Delivery availability varies, so check the Wendy's app or order.wendys.com by entering your address for delivery options.
What payment methods does Wendy's in Bethesda accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (240) 800-7161, or reach the Customer Care team via the Wendy's Contact page, live chat, phone at 888-624-8140, or by completing the Customer Satisfaction Survey.
What is the address of the Wendy's in Bethesda, MD?
The address is 8901 Wisconsin Ave, Building 31, Bethesda, MD 20814, USA.
Are there any popular nearby restaurants or cafes where I could visit before or after Wendy's?
Yes, nearby places include Panda Express for Chinese food, Tropical Smoothie Cafe for smoothies and healthy options, and Panera Bread for cafe-style dining and sandwiches.
Is there convenient public transportation near this Wendy's location in Bethesda?
Yes, the Medical Center station, a train station, is nearby and can help customers access the area easily.
Are there any stores or shopping centers close to Wendy's in Bethesda?
Nearby shopping options include Navy Exchange, Bethesda Navy Exchange (NEX), and NEX, which offer department stores, clothing, and fashion accessories.
What other fast food options are available near Wendy's in Bethesda?
If you're interested in more fast food options nearby, America's Taco Shop and Panda Express are located close to this Wendy's.