Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,348 reviews
5 stars
657
4 stars
319
3 stars
164
2 stars
89
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
While some customers enjoyed hot and fresh food, many reported receiving cold or incorrect orders, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and frequent order mistakes.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with cleanliness, particularly in the bathrooms.
Efficiency
The drive-thru service was praised for being quick and efficient at times, but there were also complaints about long wait times and slow service during busy hours.
Order Accuracy
A significant number of reviews mentioned issues with incomplete orders and missing items, indicating a consistent problem with order accuracy.
- GBGustavo Bedoya2 days ago5.0Clean place, good service but prices have gone up.
- GSGlen W. SutcliffeNov 10, 20254.0Always busy location, staff are always working hard. Friendly staff still smiling, though fast-food folks usually don't get paid well.
- AAAudreyOct 21, 20255.0FOOD WAS AMAZING! Recommends shakes, nuggets, and fries
- KMK. R. MaharajOct 7, 20251.0If you want cold fries, rolled eyes, surly service without a smile, with a side of rude attitude, this location is your best bet! God forbid you dare ask for anything to your liking, for it will be refused. Management needs retraining and investment in true customer service.
- TGTae GreenwoodSep 14, 20255.0The food was hot and amazing
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 5214 River Rd, Bethesda?
Delivery is available Monday from 4:30 AM to 11:59 PM, Tuesday 5:30 AM to 11:59 PM, Wednesday 8:30 AM to 11:59 PM, Thursday 4:30 AM to 11:59 PM, Friday 4:30 AM to 1:00 AM, Saturday 6:00 AM to 1:00 AM, and Sunday 7:00 AM to 11:59 PM.
What are the drive-thru hours for this McDonald's location?
Drive-thru is open Monday to Thursday from 4:00 AM to midnight, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
Which payment options are accepted at McDonald's in Bethesda?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's for delivery or pickup online?
You can order online for delivery or pickup at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What are some nearby attractions or useful places around McDonald's at 5214 River Rd?
Nearby you can find The Georgetown Bagelry for bagels, Sarah’s Handmade Ice Cream for desserts, and the Kenwood Station Shopping Center for shopping.
Are there public transit or car services near McDonald's that can help with transportation?
Enterprise Rent-A-Car nearby offers rental cars, and Bethesda Collision and Audi Bethesda are available for automotive services.
Where can I find financial services near McDonald's?
Nearby financial service options include LibertyX Bitcoin ATM and Urban Personal Loans as well as First National Bank.
Are there convenient stores or gas stations near this McDonald's location?
Yes, Sunoco offers gas, a convenience store, and liquor store services, while Talbert's Ice and Beverage Service is a nearby liquor and convenience store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.