McDonald's

4.0
1365 reviews
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Business Details

5214 River Rd, Bethesda, MD
20814, United States
(301) 656-2638
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5214 River Rd, Bethesda, MD
20814, United States

Hours

Reviews

4.0
1,365 reviews
5 stars
664
4 stars
322
3 stars
165
2 stars
89
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and frequent order mistakes.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold or incorrect orders.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned unsanitary conditions in restrooms.

Efficiency

Some customers experienced long wait times, particularly in the drive-thru, while others noted quick service during less busy times.
  • KC
    Koushik C
    Jan 4, 2026
    1.0
    Family members went there today around noon. Got the fries etc. Kids and 1 adult ate the fries then got food poisoning by 530pm. Beware. Let us know if others got sick today too. Called the store. Voicemail was full.
  • CW
    Charles Wagner
    Jan 3, 2026
    5.0
    Un restaurant rapide et bon.
  • MJ
    Mike Jannini
    Dec 30, 2025
    1.0
    I used the drive through. They precooked my quarter pounder. I thought it came out too fast. It was barely warm and dry. Corporate quality assurance should consist this place.
  • SS
    Samy
    Dec 27, 2025
    1.0
    I'm not sure if this is a common practice, but when we stopped at this McDonald's to change clothes and grab some food, I encountered a troubling situation. While my fiancé was in the ladies' room, a male employee entered to service it. I understand the need for maintenance, but there should have been a sign indicating that a male employee was inside or that the restroom was closed for service. I spoke with the manager about this, and while they addressed the issue with the employee, he returned shortly after without checking if anyone was inside—no knocking or warning. I found this situation quite disappointing and unsettling.
  • MJ
    M. John
    Dec 20, 2025
    1.0
    Ordered ahead of time. Drive through only available at the time. Then I arrive, the drive through is packed, flowing out into the road at 11:30pm. There’s no point in ordering ahead of time if you want faster service, because often there are too many cars in line.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5214 River Rd, Bethesda?

Delivery is available Monday from 4:30 AM to 11:59 PM, Tuesday 5:30 AM to 11:59 PM, Wednesday 8:30 AM to 11:59 PM, Thursday 4:30 AM to 11:59 PM, Friday 4:30 AM to 1:00 AM, Saturday 6:00 AM to 1:00 AM, and Sunday 7:00 AM to 11:59 PM.

What are the drive-thru hours for this McDonald's location?

Drive-thru is open Monday to Thursday from 4:00 AM to midnight, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.