Brand Certified
McDonald's
4.0(1375 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5214 River Rd, Bethesda, MD
20814, United States
Certified by McDonald's • Mar 01, 2026
(301) 656-2638
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
4.0
1,375 reviews
5 stars
672
4 stars
323
3 stars
165
2 stars
89
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, order mistakes, and language barriers.
Food Quality
Mixed feedback on food quality; while some enjoyed hot and fresh meals, others reported cold food and incomplete orders.
Cleanliness
Some customers noted cleanliness and organization, while others mentioned unsanitary conditions and maintenance issues.
Service Speed
Service speed varied; some praised quick drive-thru service, while others experienced long waits and inefficiencies.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with many customers expressing frustration over missing items.
- LGLiverxzon Guillen6 days ago5.0Good
- PSPepper Sherman6 days ago5.0It's McDonald's!!!!
- ACA.T. CURTISJan 31, 20265.0The dream of my life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- KCKoushik CJan 4, 20261.0Family members went there today around noon. Got the fries etc. Kids and 1 adult ate the fries then got food poisoning by 530pm. Beware. Let us know if others got sick today too. Called the store. Voicemail was full.
- SSSamyDec 27, 20251.0I'm not sure if this is a common practice, but when we stopped at this McDonald's to change clothes and grab some food, I encountered a troubling situation. While my fiancé was in the ladies' room, a male employee entered to service it. I understand the need for maintenance, but there should have been a sign indicating that a male employee was inside or that the restroom was closed for service. I spoke with the manager about this, and while they addressed the issue with the employee, he returned shortly after without checking if anyone was inside—no knocking or warning. I found this situation quite disappointing and unsettling.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 5214 River Rd, Bethesda?
Delivery is available Monday from 4:30 AM to 11:59 PM, Tuesday 5:30 AM to 11:59 PM, Wednesday 8:30 AM to 11:59 PM, Thursday 4:30 AM to 11:59 PM, Friday 4:30 AM to 1:00 AM, Saturday 6:00 AM to 1:00 AM, and Sunday 7:00 AM to 11:59 PM.
What are the drive-thru hours for this McDonald's location?
Drive-thru is open Monday to Thursday from 4:00 AM to midnight, Friday and Saturday from 4:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
Which payment options are accepted at McDonald's in Bethesda?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's for delivery or pickup online?
You can order online for delivery or pickup at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What are some nearby attractions or useful places around McDonald's at 5214 River Rd?
Nearby you can find The Georgetown Bagelry for bagels, Sarah’s Handmade Ice Cream for desserts, and the Kenwood Station Shopping Center for shopping.
Are there public transit or car services near McDonald's that can help with transportation?
Enterprise Rent-A-Car nearby offers rental cars, and Bethesda Collision and Audi Bethesda are available for automotive services.
Where can I find financial services near McDonald's?
Nearby financial service options include LibertyX Bitcoin ATM and Urban Personal Loans as well as First National Bank.
Are there convenient stores or gas stations near this McDonald's location?
Yes, Sunoco offers gas, a convenience store, and liquor store services, while Talbert's Ice and Beverage Service is a nearby liquor and convenience store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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