Five Guys

4.3
457 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10414 Auto Park Dr. in Bethesda is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
10414 Auto Park Dr., Bethesda, MD
20817, United States

Hours

Reviews

4.3
457 reviews
5 stars
263
4 stars
130
3 stars
32
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times.

Food Quality

While many praised the burgers and fries, some noted inconsistencies in food preparation and quality.

Pricing Concerns

Several reviews mentioned that the prices are high compared to other fast food options.

Cleanliness

Some customers found the restaurant clean, while others noted issues with cleanliness, particularly in the bathrooms.

Positive Experiences

Despite the criticisms, many customers enjoyed their meals and highlighted friendly staff and good food.
  • RI
    RAHMANI IBRAHIM
    Dec 23, 2025
    5.0
    Best
  • JC
    Juan Cárdenas
    Dec 15, 2025
    1.0
    Horrible service. Walked into the store basically empty just to be welcomed by every workers dirty look. Then we proceeded to order and we are very clear with what we want in our burger, yet, they still somehow managed to get it wrong, despite us being clear and having a good attitude, something that wasn’t done by the workers. I would argue for a refund but honestly it’s so disappointing that such a good place can have its image slightly ruined by their own workers.
  • KT
    Kayla Taica
    Nov 25, 2025
    5.0
    We’re travelling to visit family, and any place that isn’t testing out fry bags will always get our money and five stars across the board!! Cup fries all the way. Food came out quick, place is clean, no complaints 🙌
  • EF
    Enzo Fernandez
    Sep 6, 2025
    1.0
    Service sucks, they never called my number, food just sat there forever. Food was cold and fries were cold. Bad customer service.
  • MK
    Mika Kim
    Jul 30, 2025
    4.0
    I visited on a weekend morning. It was moderately busy, and the food came out quickly, which was great. However, with all the incoming orders and delivery drivers to manage, my order wasn’t taken exactly the way I requested, which was a bit inconvenient. The staff were friendly, though, and overall it was still a pleasant visit.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.