Brand Certified
Chipotle Mexican Grill
3.9(730 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
7600 Old Georgetown Rd, Bethesda, MD
20814, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(301) 907-9077
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/md/bethesda/7600-old-georgetown-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=44
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Bethesda is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
730 reviews
5 stars
367
4 stars
161
3 stars
71
2 stars
25
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with staff being unhelpful and dismissive.
Food Quality
Inconsistent food quality was noted, with complaints about dry food, incorrect orders, and unsanitary conditions.
Portion Sizes
Numerous reviews mentioned small portion sizes and dissatisfaction with the amount of food served.
Cleanliness
Several customers highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Overall Experience
Overall, experiences varied widely, with some customers praising the food and service while many expressed frustration and disappointment.
- GKGraham KolakowskiFeb 24, 20262.0Thanks for the burrito! Wonderful job wrapping it!
- MWMichael WilliamsFeb 13, 20262.0They start closing the store by 8:30 every day. No napkins, no spoons, no knives, no tabasco, no tea. When I order a side of chicken it's been about 1 out of every 5 that isn't even halfway full, and I have to call customer service. This is why Chipotle's share price is nosediving.
- DCDisappointed CustomerFeb 6, 20261.0I’ve been going to this Chipotle for years now with no issues. Suddenly the customer service became awful. Will not be going here again, which is a shame because the food is usually pretty good.
- TTTJan 3, 20261.0Disappointing experience at this Chipotle location! Today, my friend and I visited this restaurant, but the service was subpar. The staff made several mistakes with our orders: - My friend was charged for guacamole he didn't order. - I was given a half scoop of everything, making my burrito almost a kids' meal size. - I was charged for double meat despite asking for just a little extra (which is usually free). - When we pointed out the mistakes the employees started started yelling at us. To top it off, we didn't receive our receipts and change, and when we went back to ask for them, the staff claimed they had already given them to us. The mistakes and terrible customer service ruined our experience. We left feeling frustrated and disappointed. We hope Chipotle takes steps to improve the service and accuracy at this location, it is needed!
- MSMatt StrappDec 28, 20255.0It's a slop bowl, so with low expectations, it was good enough. Staff are great, location is good near a lot of hotels and the Metro.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Bethesda?
Chipotle Mexican Grill in Bethesda is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the hours of operation for Chipotle Bethesda?
Chipotle Bethesda is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Bethesda offer pickup and delivery services?
Yes, Chipotle Bethesda offers in-store pickup and delivery services.
How can I order food online from Chipotle Bethesda?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Bethesda have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What kind of ingredients does Chipotle Bethesda use in their menu items?
Chipotle uses only 53 real ingredients, prioritizing responsibly sourced, humane, and sustainable farms, with no artificial colors, flavors, or preservatives.
Is Chipotle Bethesda LGBTQ friendly?
Yes, Chipotle Bethesda welcomes LGBTQ customers.
What other dining options are near Chipotle Bethesda?
Nearby dining options include &pizza - Bethesda, Pizza restaurants, la Madeleine French Bakery & Café Bethesda, and Peet's Coffee & Tea, perfect for exploring before or after your visit to Chipotle.
Are there fitness or wellness facilities near Chipotle Bethesda?
Yes, next door you'll find Next Phase Bethesda gym and Irons Fitness, great for a workout before or after grabbing a meal at Chipotle.
What public or community services are available near Chipotle Bethesda?
Nearby community centers and services include Live & Learn Bethesda community center and the Conflict Resolution Center of Montgomery County (CRCMC), which you can visit when dining locally.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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