Business Details
About
Mexican Restaurant
Chipotle Montgomery Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
227 reviews
5 stars
95
4 stars
50
3 stars
35
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Customers reported inconsistent food quality, with complaints about small portions, lack of flavor, and even instances of finding foreign objects in their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty service areas and unkempt food presentation.
Value for Money
Customers felt that the portion sizes did not justify the prices, with many stating they received less food than expected for the cost.
- JMJamari McdanielsNov 10, 20251.0I found a piece of a cigarette in my bowl
- CEClint EdwardsAug 4, 20253.0As a long Chipotle customer, this location did not offer expected taste quality.
- AKAxel KleinJul 19, 20251.0Worst Chipotle I've been to. I usually don't leave reviews especially bad reviews, but this is just nonsense. I've grown accustomed to Chipotle skimping on their meats, but not to this extent. The lady working there probably gave me 1/3 a scoop of steak. It looks like you need to get a double or triple scoop in order to get an regular serving. I also asked for hot sauce on the side and was ignored. The cashier was a bit more pleasant. She asked me if I needed anything else and I mentioned the hot sauce, and right as I said that the employee that made my order gruntled that she knew and finally gave me the hot sauce. I give this Chipotle one or two years before they close down, unless they change their employees. Good luck.
- BJBella JannaJun 14, 20251.0Rude staff, hardly understand English. They always OVERCHARGE. Greedy people never end well LOL Lousy food. We love Bethesda downtown location, but the mall chipotle really sucks.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located within Montgomery Mall?
Chipotle Mexican Grill is located at 7101 Democracy Blvd, Spc FC16, Westfield Montgomery Mall Food Court, Bethesda, MD 20817.
What are the operating hours of Chipotle Mexican Grill at Montgomery Mall?
Chipotle is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services for customer convenience.
Can I order Chipotle food online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle at Montgomery Mall serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Montgomery Mall LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and aims to provide an inclusive dining environment.
How can I contact Chipotle Montgomery Mall for inquiries or catering?
You can contact Chipotle Montgomery Mall via phone at +1 301-469-0320 or email at MD.2388.MontgomeryMall@chipotle.com.
Are there fitness facilities nearby Chipotle Mexican Grill in Montgomery Mall?
Yes, FIT4MOM Montgomery County, a fitness and active lifestyle facility, is located near Chipotle, making it convenient to grab a healthy meal after your workout.
What shopping options are close to Chipotle at Montgomery Mall?
Nearby shopping stores include Papyrus (cards and stationery), Jewelry Corner (jewelry and repair), and Urban Outfitters (clothing and accessories), perfect for a shopping trip before or after dining.
Are there other food or drink options near Chipotle in Montgomery Mall?
Yes, nearby food spots include Jamba Westfield Montgomery Mall for smoothies and health foods, Auntie Anne's for pretzels, and Steak Escape for fast food options.