Business Details
About
Mexican Restaurant
Chipotle Old Georgetown Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
331 reviews
5 stars
161
4 stars
77
3 stars
35
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the freshness and taste of the food, while others reported issues with unsanitary conditions and incorrect orders.
Customer Service
Feedback on customer service was mixed, with some praising staff for being friendly and attentive, while others reported unprofessional behavior and poor service.
Portion Sizes
Numerous reviews mentioned dissatisfaction with portion sizes, describing them as skimpy or inconsistent.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and overflowing garbage, impacting their dining experience.
Accessibility
Some customers appreciated the location's accessibility and parking, while others found it crowded and difficult to navigate during peak times.
- IMInokori MachibayaNov 7, 20251.0This is the worst Chipotle establishment I have EVER dined at. One empolyee completely RUINED my burrito bowl. Not only were they GREEDILY frugal, they were agressive in their tone. Not to mention, when I asked for guacamole, I was given a WHOLE AVOCADO. NOT MASHED. The bowl was so repulsive I didn't even want to eat it anymore.
- MWMELINDA WilliamsNov 7, 20251.0The business really needs to evaluate their customer service training. It’s unfortunate to enter an establishment and receive staff that seem to have total disregard on conducting themselves professionally. Customers approach the counter, there should be a connection made right away by greeting that customer. You don’t have side conversations with coworkers while a customer is placing an order. You don’t walk away without excusing yourself and then don’t return. I don’t know who the manager is for the location on Old Georgetown Rd but I look forward to a conversation with them to discuss.
- KKKRavesSep 7, 20255.0Best Chipotle I have ever ate from. Great music, customer service was on point, food was fresh fresh. Every bite was amazing and would com here again.
- BTBrittney ThomasSep 2, 20251.0Just picked up my order and there was a fruit fly in my daughters food!! Called customer service asked to speak to a manager would not transfer me. Asked me to send pictures as if he didn’t believe me and offered to refund the bowl on my order not the whole order, and offered two free entrees. Will be calling food safety tomorrow absolutely disgusting 🤮
- DBDAVID BAYNACHAug 23, 20251.0Pedimos un kids menú de dos tacos ( arrroz blanco y carne) . Mi hija solo come arroz y carne así que pedimos un extra de carne. Al llegar a caja me cobraron 11 $ . El kids menú con tacos , bebida y chips vale 5$. Por un extra de carne para niño , te cobran como otro menú . Es increíble !!! Pésimo servicio la verdad
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Old Georgetown Square serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Bethesda, MD?
Chipotle is open daily from 10:45 AM to 11:00 PM at the Old Georgetown Square location.
Does the Chipotle location at Old Georgetown Square offer delivery and pickup services?
Yes, this location provides both in-store pickup and delivery services for customer convenience.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality at the Old Georgetown Square location?
Chipotle follows its 'Food with Integrity' principles, using only 53 real ingredients sourced from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle Mexican Grill in Bethesda?
Chipotle accepts credit cards and offers gift card options for purchases.
Is Chipotle Mexican Grill at Old Georgetown Square welcoming to the LGBTQ community?
Yes, this location is LGBTQ-friendly and welcomes all customers.
What nearby places can customers visit before or after dining at Chipotle?
Customers can enjoy a coffee at Quartermaine Coffee or visit the Georgetown Square Wine and Beer store within walking distance for drinks.
Are there fitness centers near Chipotle Old Georgetown Square for visitors interested in working out?
Yes, New York Sports Club and Washington Sports Clubs are nearby gyms customers can visit before or after their meal.
What other dining options are available close to Chipotle at Old Georgetown Square?
Nearby restaurants include Flippin' Pizza, Not Your Average Joe's, and Poki DC for a variety of dining experiences.