Brand Certified
Chipotle Mexican Grill
3.9(333 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
10400 Old Georgetown Rd, Bethesda, MD
20814, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(301) 214-2410
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/md/bethesda/10400-old-georgetown-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1225
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Old Georgetown Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
333 reviews
5 stars
162
4 stars
78
3 stars
36
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unprofessional behavior and lack of attentiveness from staff.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others reported issues like small portions, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted unsanitary conditions in the dining area and food preparation, with dirty tables and overflowing garbage cans.
Portion Sizes
Many reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction among customers.
- IMInokori MachibayaNov 7, 20251.0This is the worst Chipotle establishment I have EVER dined at. One empolyee completely RUINED my burrito bowl. Not only were they GREEDILY frugal, they were agressive in their tone. Not to mention, when I asked for guacamole, I was given a WHOLE AVOCADO. NOT MASHED. The bowl was so repulsive I didn't even want to eat it anymore.
- MWMELINDA WilliamsNov 7, 20251.0The business really needs to evaluate their customer service training. It’s unfortunate to enter an establishment and receive staff that seem to have total disregard on conducting themselves professionally. Customers approach the counter, there should be a connection made right away by greeting that customer. You don’t have side conversations with coworkers while a customer is placing an order. You don’t walk away without excusing yourself and then don’t return. I don’t know who the manager is for the location on Old Georgetown Rd but I look forward to a conversation with them to discuss.
- KKKRavesSep 7, 20255.0Best Chipotle I have ever ate from. Great music, customer service was on point, food was fresh fresh. Every bite was amazing and would com here again.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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