Bringing a fresh perspective to Mexican food since '95. One thing remains constant: how your food is made matters. Where it comes from matters. Ingredients matter. Recipes matter. Freshness, quality and imagination matter. Flavor matters. Above all, Bethesda, YOU matter.
Many customers reported rude and inconsiderate staff, with several instances of poor service and lack of professionalism.
Food Quality
There were numerous complaints about food quality, including issues with overcooked items, incorrect orders, and even food safety concerns.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant, including dirty tables and drink machines.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and the friendly service from certain staff members.
KR
Kim Rivas
Dec 1, 2025
1.0
honestly they’re very judgmental here.
i ask for no cheese on a melt, I understand it’s ironic and that’s the “melt part” but I really just enjoy it that way. they’ve always done it and it’s always come out fine, but recently they’ve gotten rude and ruder.
Every time I do ask for it they scoff and speak about how it shouldn’t be like that. the staff is quite inconsiderate, and I don’t think I’ll be coming back. you’re always going to be looked at in an ill mannered way here if you do anything different.
CC
Christopher Coop
Nov 28, 2025
5.0
Awesome blackened chicken Caesar burrito. Quick service, clean restaurant and a military discount.
BD
Brandon Dolet
Nov 13, 2025
1.0
The older Spanish lady with the glasses and the young Spanish guy are very nice. Besides them, there’s nothing really else good to say about this place. Every other cashier comes up very aggressive to the customer, as if they don’t even want to be there. My coworkers share similar experiences and I’ve seen it first hand with the customers in front of me. I understand some customers can be frustrating but working with patience should be a must in the job description. The drink machines are rarely cleaned and I saw many black specks floating in my drink(possibly mold). I wish there was a closer fast food mex style restaurant nearby. I made my order as fast and as simple as possible, but even that seems to be too much.
CH
Cherry Hill
Aug 18, 2025
1.0
I went here with my mom to get a diet coke and it was literally just the syrup, no carbonation. we tried legit every single other drink and they were all so so bad. I left with water. we told the guy working there and he just said “oh”. no apology or offer to refund. very very unprofessional and super disappointing. will not be coming back:/
Frequently Asked Questions About California Tortilla
What type of cuisine does California Tortilla in Bethesda serve?
California Tortilla offers Mexican cuisine including tacos, burritos, bowls, nachos, and more, focusing on fresh ingredients and flavorful recipes.
Where is California Tortilla located in Bethesda?
It is located at 4871 Cordell Ave., Bethesda, MD 20814, US.
What are the operating hours of California Tortilla during the week?
California Tortilla is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does California Tortilla offer takeout and delivery services?
Yes, California Tortilla offers both takeout and delivery services.
Is California Tortilla family-friendly and accessible for people with disabilities?
Yes, it welcomes families, has a children's menu, and provides wheelchair accessible entrance, parking, seating, and restrooms.
Which payment methods are accepted at California Tortilla?
They accept debit cards, credit cards, and mobile NFC payments. Cash is not required exclusively.
Does California Tortilla serve alcoholic beverages?
No, California Tortilla does not serve beer, wine, cocktails, or any alcoholic drinks.
Can customers dine outdoors or enjoy seating at California Tortilla?
Yes, the restaurant has both indoor seating and outdoor seating available.
Are there any nearby places of interest customers might visit before or after dining at California Tortilla?
Yes, nearby places include Barrel & Crow (American and Southern restaurant), Duck Duck Goose (French restaurant and bar), and Big Planet Comics (comic book store and gift shop) which offer additional dining or shopping options.
How can I use nearby transit or landmarks to find California Tortilla in Bethesda?
California Tortilla is close to popular spots like Cafe Prezzo Bethesda and Jaffa Street Mediterranean restaurant, making these landmarks helpful when navigating to the restaurant located at 4871 Cordell Ave.