Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,599 reviews
5 stars
619
4 stars
355
3 stars
279
2 stars
127
1 star
219
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.
Service Quality
Feedback highlighted a mix of experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior.
Cleanliness
Several reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.
Food Quality
Customers had varied experiences with food quality, with some reporting fresh and hot meals while others received cold or improperly prepared items.
Management Issues
Multiple reviews pointed to management problems, including understaffing and poor handling of customer complaints.
- TDTracey Dewispelaere4 days ago1.0Food was terrible. Everything cold and sloppy burger too much mayonnaise roll with split in half everything fell out. French fries were soggy and just slightly warm. I was going to bring the nuggets home for my doggie they were so dry and cold that I just threw everything out I don't do fast food much so I was disappointed it was supposed to be a treat.
- CWCharles WachtelDec 21, 20251.0Worst McDonalds experience of my life. They got my girlfriend’s entire order wrong and didn’t even fix it. Terrible. Just Terrible.
- AHAnne HathawayDec 7, 20252.0This location tends to not follow any instructions when you place a pickup order or a drive thru order. Regarding pickup orders, you could place it 30 minutes prior to showing up and it would not be ready still, added with your order specifications wrong. You may argue that it is a McDonald's... so don't expect anything, well, it is my review and other locations not within this area, tends to have a better attitude and getting your simple instructions right the first time ever. This happened 5+ times already so it is not a "coincidence". And their response is please go to McDonalds-feed back online etc... no I will not be doing that, get somebody else to waste their time giving you such feed back.
- MRMary ReganNov 29, 20255.0Very good always clean and promp service. Fish fries coffee. Coffee good as Always . Fish good.lobed the fries... very reasonable.. nice atmosphere.. no other thoughts very clean
- LLLNov 5, 20251.0Kiosks don't work, they won't deliver food to your table. And it's loud in there so you can't hear when they call your number. Cleanliness is eh.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Berlin, MD?
McDonald's in Berlin, MD is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Berlin, MD?
Delivery is available every day from 6:00 AM to 10:30 PM.
What types of services does McDonald's in Berlin, MD offer?
They offer Drive-Thru, McDelivery, Curbside Pickup, No-Contact Delivery, Mobile Ordering, Mobile Offers, Gift Cards, and free WiFi.
Which payment options are accepted at McDonald's Berlin, MD?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Berlin, MD?
McDonald's is located at 11315 Samuel Bowen Road, Berlin, MD 21811, USA.
How can I order McDonald's food online in Berlin, MD?
You can place orders online at https://mcdonalds.order.online/business/-5579 or through the McDonald's mobile app.
Does the Berlin McDonald's have a drive-thru?
Yes, this location features a drive-thru service for your convenience.
Are there any sandwich shops near McDonald's in Berlin, MD?
Yes, Jersey Mike's Subs is a nearby sandwich shop where you can enjoy a variety of subs and delicatessen options.
What breakfast options are available near McDonald's Berlin, MD?
IHOP, a breakfast and brunch restaurant, is nearby where you can enjoy a variety of breakfast dishes.
What useful stores or services can I find near McDonald's in Berlin, MD?
Nearby you can find UPS Access Point for shipping needs, The Home Depot for home improvement, and PetSmart for pet supplies.