Brand Certified
McDonald's
3.6(1601 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
11315 Samuel Bowen Road, Berlin, MD
21811, United States
Certified by McDonald's • Feb 22, 2026
(410) 641-1133
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,601 reviews
5 stars
619
4 stars
356
3 stars
279
2 stars
127
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with many experiencing incorrect orders and rude staff interactions.
Cleanliness
Several reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals while others received cold or poorly prepared items.
Order Accuracy
A recurring issue was the frequent mistakes in order fulfillment, leading to customer frustration.
Staff Attitude
While some reviews highlighted friendly and efficient staff, others reported rude behavior and a lack of professionalism.
- BIBayleigh ImpinkJan 31, 20264.0McDonald's is McDonald's. Food is the same as usual, staff is friendly and on-point. Seem to be a little slower when not picking up an online order but that is okay. Definitely double check your bags with this store as I've driven away without sauces for nuggets and fries before.
- TDTracey DewispelaereJan 8, 20261.0Food was terrible. Everything cold and sloppy burger too much mayonnaise roll with split in half everything fell out. French fries were soggy and just slightly warm. I was going to bring the nuggets home for my doggie they were so dry and cold that I just threw everything out I don't do fast food much so I was disappointed it was supposed to be a treat.
- CWCharles WachtelDec 21, 20251.0Worst McDonalds experience of my life. They got my girlfriend’s entire order wrong and didn’t even fix it. Terrible. Just Terrible.
- AHAnne HathawayDec 7, 20252.0This location tends to not follow any instructions when you place a pickup order or a drive thru order. Regarding pickup orders, you could place it 30 minutes prior to showing up and it would not be ready still, added with your order specifications wrong. You may argue that it is a McDonald's... so don't expect anything, well, it is my review and other locations not within this area, tends to have a better attitude and getting your simple instructions right the first time ever. This happened 5+ times already so it is not a "coincidence". And their response is please go to McDonalds-feed back online etc... no I will not be doing that, get somebody else to waste their time giving you such feed back.
- MRMary ReganNov 29, 20255.0Very good always clean and promp service. Fish fries coffee. Coffee good as Always . Fish good.lobed the fries... very reasonable.. nice atmosphere.. no other thoughts very clean
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Berlin, MD?
McDonald's in Berlin, MD is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Berlin, MD?
Delivery is available every day from 6:00 AM to 10:30 PM.
What types of services does McDonald's in Berlin, MD offer?
They offer Drive-Thru, McDelivery, Curbside Pickup, No-Contact Delivery, Mobile Ordering, Mobile Offers, Gift Cards, and free WiFi.
Which payment options are accepted at McDonald's Berlin, MD?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Berlin, MD?
McDonald's is located at 11315 Samuel Bowen Road, Berlin, MD 21811, USA.
How can I order McDonald's food online in Berlin, MD?
You can place orders online at https://mcdonalds.order.online/business/-5579 or through the McDonald's mobile app.
Does the Berlin McDonald's have a drive-thru?
Yes, this location features a drive-thru service for your convenience.
Are there any sandwich shops near McDonald's in Berlin, MD?
Yes, Jersey Mike's Subs is a nearby sandwich shop where you can enjoy a variety of subs and delicatessen options.
What breakfast options are available near McDonald's Berlin, MD?
IHOP, a breakfast and brunch restaurant, is nearby where you can enjoy a variety of breakfast dishes.
What useful stores or services can I find near McDonald's in Berlin, MD?
Nearby you can find UPS Access Point for shipping needs, The Home Depot for home improvement, and PetSmart for pet supplies.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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