Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
305 reviews
5 stars
153
4 stars
72
3 stars
25
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and stale food, leading to customer dissatisfaction.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was clean while others mentioned issues.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times and slow service.
- RBRishirio BlueOct 25, 20251.0I was told I could not receive a fresh pumpkin donut from the back. So I did not order at all! And came from Virginia! So disappointed…
- AHAshley HudsonOct 13, 20251.0Service in this one is usually hit or miss, but this weekend was the absolute worst that I’ve experienced and will not be back. A lady who appeared to be a manager was extremely rude, not quite yelling but getting very loud, to the lady in line before me. When the lady left I stepped up to order and the manager simply walked away without saying a word. Rest of the staff was yelling back and forth between each other. Someone finally came to the register and then allowed a man who walked in to completely cut me off and took their order. Will be going to Ocean pines location from here on out
- KTKelly TSep 2, 20251.0Went to Dunkin donut in Berlin Md at 7:45 and they don't close until 8:00pm saw the worker in there playing on their cell phone and they wouldn't acknowledge us.
- GWGodisinher WalkAug 19, 20251.0Absolutely the worst experience ever. Very rude to customers, and the amount of flies entering the drive thru window are insane. Take the drive to ocean pines for better service !
- MMMcKenzie MorseJul 7, 20251.0I'm traveling and I went inside to get a coffee in some donuts. And it took twenty minutes for the donuts when it wasn't even busy, i was the only one in there and no apology and he was so rude to me would not come back to this place!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Berlin, MD?
Dunkin' in Berlin, MD is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What special holiday drinks can I try at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher during the holiday season.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via the online ordering link provided.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Berlin have a drive-thru facility?
Yes, this Dunkin' location offers a drive-thru for convenient service.
Is Wi-Fi available at Dunkin' in Berlin, MD?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Are there nearby places to visit before or after your Dunkin' visit?
Yes, nearby places include Papa Johns Pizza, Crimson Coward (an American chicken restaurant), and Subway, convenient for grabbing additional meals or snacks.
Can I visit a nearby pharmacy after grabbing a coffee at Dunkin'?
Yes, Rite Aid pharmacy and Dollar General convenience store are located close to Dunkin', ideal for picking up prescriptions or essentials.
How can nearby transit or services help me access Dunkin'?
Nearby landmarks like Route 113 can help with navigation, and financial services such as Western Union and Bank Of Ocean City are also nearby for convenience.