Dunkin'

3.8
186 reviews
Decked Out Lattes
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Business Details

11001 Manklin Creek Rd, Berlin, MD
21811, United States
(410) 208-3609
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Berlin, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11001 Manklin Creek Rd, Berlin, MD
21811, United States

Hours

Reviews

3.8
186 reviews
5 stars
97
4 stars
29
3 stars
15
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rudeness and incorrect orders.

Food and Drink Consistency

There are frequent complaints about food and drink quality, including cold items and incorrect orders, alongside some positive feedback on specific items.

Drive-Thru Issues

The drive-thru setup is often described as confusing, with reports of slow service and rude employees, impacting the overall customer experience.

Cleanliness

While some customers note cleanliness in the dining area, there are consistent complaints about the state of the bathrooms.

Overall Experience

The location has a mix of loyal customers who appreciate the coffee and service, but many express frustration over inconsistent experiences.
  • RT
    Robin T
    5 days ago
    5.0
    Tried the bacon...very good
  • RR
    Reagan Reed
    Oct 13, 2025
    2.0
    Bagels and coffee at this dunkin location are not nearly as good as others. i got a bagel here and it had barley any cream cheese and it was cold. my coffee was mostly milk and not very good
  • AH
    Alison McGorry Hooper
    Oct 13, 2025
    3.0
    my coffee maker broke and I was excited to get my once or twice a season pumpkin spice latte today. Because I don’t get it that often, I am just not sure if this is supposed to look like this upon pick up and I thought skim milk was frothy. But according to the label, it doesn’t have what it said it would and the cup was a 1/4 empty (& there was no frothed milk) Service was nice and I didn’t see this until I pulled up to the light and noticed the cup didn’t seem full.
  • AG
    Amy Grein
    Sep 9, 2025
    3.0
    Strange drive-thru setup, employee was rude. In the dark morning it is not easy to understand their drive-thru and it seems employees are annoyed by confused customers.
  • BL
    Brittany Lurk
    Aug 21, 2025
    5.0
    If you want Dunkin this us the one!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Berlin, MD?

Dunkin' in Berlin, MD is open daily from 4:30 AM to 9:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals.