Arby's

4.0
605 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10627 Ocean Gateway, Berlin, MD
21811, United States

Hours

Reviews

4.0
605 reviews
5 stars
289
4 stars
179
3 stars
60
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor order accuracy.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned areas needing improvement.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
  • WB
    William Bartholomy
    1 day ago
    5.0
    Friendly and accommodating
  • GV
    Gina Velong
    Dec 6, 2025
    5.0
    Clean and good food. Staff smiling - fast food at its best
  • PP
    Phillip Patey
    Nov 19, 2025
    2.0
    Sat behind 1 car for almost 15 minutes for a large shake, large curly and large crinkle and got got 2 crinkle. Would have thought after almost 15 minutes it would have atleast been right.
  • SC
    Sykosick chris
    Nov 8, 2025
    1.0
    I went here last night around 8-8:30 and ordered 2 chicken ranch snack wraps and a medium fry. Got home. My fries were old and the chicken tender in the one wrap was not even anything that could be considered a tender and my other wrap was completely doused with ranch to the point it was soggy.
  • BJ
    Bohemian Jenn
    Sep 25, 2025
    5.0
    *Serviced by Ty.* After hearing her passionately tell students it was 315 & they needed to leave, Ty assisted me. I ordered BnC Classic, RB Classic x2, Jalapeno Slider, Small Crinkle Fry & Small Curly Fry x2. I was given few side cups w/ lids for the side sauces I wanted to take home (Horseradish & Spicy Pepper one is very tasty!) as well as extra sauce when asked for. Rang the bell, recommend the location.