Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
728 reviews
5 stars
266
4 stars
183
3 stars
127
2 stars
50
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to feelings of discrimination and dissatisfaction.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about the freshness and preparation of items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Service Speed
Customers frequently noted slow service, particularly during busy hours, with long wait times for food orders.
Management Issues
There were multiple mentions of poor management and lack of training for staff, impacting overall service quality.
- MBMykel BDec 27, 20251.0I am writing to report consistently poor service at this location, specifically involving a young woman working the drive-thru on 12/27 at 9:00 PM. This is not my first negative encounter with her. Her behavior is dismissive and unprofessional; she refuses to speak to customers and will literally slam the window shut if payment isn't processed within seconds. Tonight, I waited 10–15 minutes at the window while she walked back and forth, despite there being no other cars in line. When she finally opened the window, she didn’t say a word and just held out her hand. Because of the long wait, my phone had locked. As I went to use FaceID to pull my card back up (a 5-second process), she immediately slammed the window shut in my face. When she finally handed over my food, there was no total given, no "thank you," and no communication. This location seems to have a widespread issue with staff attitude, but this employee in particular is making the experience unbearable.
- GMGenevieve McCallDec 20, 20251.0Attempted to use the drive-through tonight at about 5:30pm 12/20 at this Wendy's. I pulled in and was greeted, I asked for one moment to clarify the orders in the car and was told by the rude woman on the other end of the intercom that there's only 80 seconds, so come inside. I was so disturb by this experience that I've never had in fast food anywhere, that I drove off. Will never return.
- JRJose RDec 14, 20251.0Service was ok but burger and cheese on said burger were cold as well as the fries we were served. On top of that, we weren’t given a straw AND they wanted me to pay for a single honey mustard. Never going again. Awful Wendy’s
- ABAshley BooneNov 25, 20251.0The employees are Unclean and do not use gloves please don’t go here
- MJMelvin JonesNov 24, 20251.0Would not take my free Wendy’s combo card. Nasty attitude! Will not be returning and will let the word of mouth get around very easily.
Frequently Asked Questions About Wendy's
Is Beltsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Beltsville?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:30 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.
Does the Beltsville Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Beltsville?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
What payment options are accepted at Wendy's Beltsville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Beltsville for questions or feedback?
You can call them directly at (301) 937-3533 or reach the Customer Care team through their contact page or phone at 888-624-8140.
Where is Wendy's Beltsville located?
Wendy's is located at 10634 Baltimore Boulevard, Beltsville, MD 20705, USA.
What are some nearby points of interest around Wendy's Beltsville?
Nearby places include Insight Christian Assembly Inc., Home Instead Senior Care, and Holy Apostles Orthodox Church which customers may visit before or after dining.
Are there any medical facilities near Wendy's Beltsville?
Yes, nearby medical facilities include Beltsville Foot and Ankle Center, Fresenius Kidney Care Baltimore - Beltsville, and Baltimore Avenue Rai Care Center.
Is there any financial service ATM near Wendy's Beltsville?
Yes, nearby ATMs include Bank of America ATM and Capital One ATM, convenient for customers needing cash.
How can I find Wendy's menu and order online?
You can view the menu and place orders online via the Wendy's website or mobile app, specifically at https://order.wendys.com.