At Wendy’s in Beltsville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Beltsville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted consistently poor customer service, with reports of rude and dismissive staff, long wait times, and lack of communication.
Food Quality
Many customers reported receiving cold or improperly prepared food, with specific complaints about items being stale or not matching orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Operational Issues
Frequent complaints about the drive-thru being slow, staff shortages, and locked dining areas during posted hours were noted.
BK
Brian Kindell
Feb 12, 2026
2.0
I made an online order and When I pulled up to the speaker was told "pulled up to the" and then the next part became unclear. When I pulled up to the window, one of the workers looked at me, made eye contact then pointed to a parking spot, all without opening the window or speaking to me. When I got my food, most of it was fine, but my baked potato was green most of the way through so I couldn't even eat it.
Not satisfied and likely not returning.
MB
Mykel B
Dec 27, 2025
1.0
I am writing to report consistently poor service at this location, specifically involving a young woman working the drive-thru on 12/27 at 9:00 PM. This is not my first negative encounter with her. Her behavior is dismissive and unprofessional; she refuses to speak to customers and will literally slam the window shut if payment isn't processed within seconds.
Tonight, I waited 10–15 minutes at the window while she walked back and forth, despite there being no other cars in line. When she finally opened the window, she didn’t say a word and just held out her hand. Because of the long wait, my phone had locked. As I went to use FaceID to pull my card back up (a 5-second process), she immediately slammed the window shut in my face. When she finally handed over my food, there was no total given, no "thank you," and no communication. This location seems to have a widespread issue with staff attitude, but this employee in particular is making the experience unbearable.
GM
Genevieve McCall
Dec 20, 2025
1.0
Attempted to use the drive-through tonight at about 5:30pm 12/20 at this Wendy's. I pulled in and was greeted, I asked for one moment to clarify the orders in the car and was told by the rude woman on the other end of the intercom that there's only 80 seconds, so come inside. I was so disturb by this experience that I've never had in fast food anywhere, that I drove off. Will never return.
JR
Jose R
Dec 14, 2025
1.0
Service was ok but burger and cheese on said burger were cold as well as the fries we were served. On top of that, we weren’t given a straw AND they wanted me to pay for a single honey mustard. Never going again. Awful Wendy’s
MJ
Melvin Jones
Nov 24, 2025
1.0
Would not take my free Wendy’s combo card. Nasty attitude! Will not be returning and will let the word of mouth get around very easily.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Beltsville?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:30 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.
Does the Beltsville Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Beltsville?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
What payment options are accepted at Wendy's Beltsville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Beltsville for questions or feedback?
You can call them directly at (301) 937-3533 or reach the Customer Care team through their contact page or phone at 888-624-8140.
Where is Wendy's Beltsville located?
Wendy's is located at 10634 Baltimore Boulevard, Beltsville, MD 20705, USA.
What are some nearby points of interest around Wendy's Beltsville?
Nearby places include Insight Christian Assembly Inc., Home Instead Senior Care, and Holy Apostles Orthodox Church which customers may visit before or after dining.
Are there any medical facilities near Wendy's Beltsville?
Yes, nearby medical facilities include Beltsville Foot and Ankle Center, Fresenius Kidney Care Baltimore - Beltsville, and Baltimore Avenue Rai Care Center.
Is there any financial service ATM near Wendy's Beltsville?
Yes, nearby ATMs include Bank of America ATM and Capital One ATM, convenient for customers needing cash.
How can I find Wendy's menu and order online?
You can view the menu and place orders online via the Wendy's website or mobile app, specifically at https://order.wendys.com.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: