Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with several customers feeling discriminated against or mistreated.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and discrepancies between what was ordered and what was received.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Service Speed
Customers frequently complained about slow service, particularly during busy hours, with long wait times reported.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
MJ
Melvin Jones
1 day ago
1.0
Would not take my free Wendy’s combo card. Nasty attitude! Will not be returning and will let the word of mouth get around very easily.
CC
Cristian Castellanos
Oct 25, 2025
1.0
They don't give you what you order is what they want to give you. Also they wont give you and rancho or sauces even if you order a lot of food the manager is really rude. Terrible customer service.
KT
Kevin Jonathan Triviño
Sep 30, 2025
1.0
On Tuesday, September 30, at 1:00 a.m., my friends and I decided to go to Wendy’s drive-thru, excited to enjoy a meal we usually love. But what we experienced was completely unexpected, hurtful, and absolutely unacceptable. From the very first moment, the person who attended us showed a hostile attitude, with no patience or willingness to help. She seemed bothered by our presence from the start, and her tone of voice, facial expressions, and overall demeanor clearly showed she had no interest in serving us respectfully.
Even though a friend helped translate our order, there were mistakes with the food, and when we tried to correct them, the employee’s attitude did not improve. In fact, it became even colder and more distant. It was clear that our nationality and the fact that we are Latino were not welcomed. We felt discriminated against, judged, and completely uncomfortable in a place where we only wanted to enjoy a meal with friends.
I have never experienced anything like this at Wendy’s, a place I have always associated with good service and friendly staff. We left feeling sad, frustrated, and deeply disappointed. No one should have to go through this. No one should feel rejected or mistreated because of how they speak or where they come from.
It is painful to see someone representing a brand treat customers this way. People with this kind of attitude should not have a position that involves direct contact with the public. This job should be for those who love what they do, who work with passion, energy, and respect for others.
I hope this comment reaches management and the owner, because experiences like this damage Wendy’s reputation and deeply hurt customers who are just trying to enjoy a simple meal. No one else should have to feel humiliated or discriminated against while trying to enjoy something as simple as fast food.
SQ
Stiven Quijije
Sep 30, 2025
1.0
We came to order today, Tuesday, September 30 at 1:00 am and there was a lady with short white hair, she treated us very badly I felt discriminated against for being Hispanic and white color I screamed very ugly I felt very bad she has a bad way of treating
QA
Queen Ampleness
Sep 8, 2025
3.0
I pulled up, I ordered, and then pulled around to the window to pay. Maria who was servicing the window was nice at first but quickly caught an attitude when I told her through the window to use the chip on my card rather swiping it 7x's. She proceeded to open the window to tell me that the chip portion of the machine doesn't work and slams the window back shut.
I have a bit of an attitude today myself from having to pay money for cremation services for a loved one today but I kept my attitude in check unlike Maria. She walked off from the window rolling off Spanish as if others don't speak or understand the language. I'm currently studying Spanish and I'm 94% fluent and I understood everything she said with her rude self. I only stopped here because I needed to get my child some breakfast more than myself. I won't be going again that's for sure.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Beltsville, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Beltsville, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 937-3533.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Beltsville Wendy’s serve breakfast?
Yes, this Wendy’s location in Beltsville, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Beltsville?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:30 AM, and Friday and Saturday from 6:30 AM to 2:00 AM.
Does the Beltsville Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Beltsville?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
What payment options are accepted at Wendy's Beltsville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Beltsville for questions or feedback?
You can call them directly at (301) 937-3533 or reach the Customer Care team through their contact page or phone at 888-624-8140.
Where is Wendy's Beltsville located?
Wendy's is located at 10634 Baltimore Boulevard, Beltsville, MD 20705, USA.
What are some nearby points of interest around Wendy's Beltsville?
Nearby places include Insight Christian Assembly Inc., Home Instead Senior Care, and Holy Apostles Orthodox Church which customers may visit before or after dining.
Are there any medical facilities near Wendy's Beltsville?
Yes, nearby medical facilities include Beltsville Foot and Ankle Center, Fresenius Kidney Care Baltimore - Beltsville, and Baltimore Avenue Rai Care Center.
Is there any financial service ATM near Wendy's Beltsville?
Yes, nearby ATMs include Bank of America ATM and Capital One ATM, convenient for customers needing cash.
How can I find Wendy's menu and order online?
You can view the menu and place orders online via the Wendy's website or mobile app, specifically at https://order.wendys.com.