McDonald's

3.7
1388 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10531 Baltimore Ave, Beltsville, MD
20705, United States

Hours

Reviews

3.7
1,388 reviews
5 stars
607
4 stars
297
3 stars
210
2 stars
64
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Customers frequently reported unsanitary conditions in the dining area and bathrooms, with trash and dirt being common complaints.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were consistent complaints about food being cold, not fresh, or poorly prepared.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff training and overall management attitude.
  • RM
    R M
    3 days ago
    1.0
    I ate a McChicken here yesterday and finally finished puking my guts out at 4:00 a.m. I went when breakfast switched to lunch. Maybe it didn’t cook long enough. Terrible.
  • JP
    Jose Peña
    6 days ago
    1.0
    Very bad service. I placed my order, and they gave it to the wrong person. She opened it and ate some fries, then returned it. They were serving me the same order. I asked them to change it, and they refused.
  • MN
    Mitrea Novac
    Dec 31, 2025
    1.0
    Worsts McDonald’s in the world every person working there has an attitude food was literally raw to pieces never ever going here again McDonald’s look at your hiring!!!!
  • AH
    Aiden Hall
    Dec 29, 2025
    1.0
    They don't ask what size you want, they just make your order a large. You have to tell them to size it down before you are charged. They also hate their jobs. No one ever smiles and they hand you the food like someone just told them their grandmother just died.
  • YH
    yanique hancock
    Nov 23, 2025
    1.0
    DIRTY DIRTY DIRTY! The dining area is always extremely filthy ! They have trash bags outside of trash can exposing dirty nasty trash while people are eating . The area where we order has trash all over the floor . If this is what we can see , just imagine how the back area look where we cannot see which is where our food is being cooked and prepared . So many people are currently in need of jobs , hire someone to clean .

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 10531 Baltimore Ave, Beltsville?

McDonald's at 10531 Baltimore Ave is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 10531 Baltimore Ave offers drive-thru service 24/7 every day.