Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Staff is friendly and they get the orders right! My pups love the drive-thru!
VS
Vincent S.
Mar 29, 2026
1.0
I was told by the person at the drive-thru that they were closed and then completely ignored. This is despite this being a 24/7 McDonald's and there were multiple people ahead of me in line. What a mess.
KM
Kimberly Marie
Mar 19, 2026
1.0
Went here on March 19, 2026 around 7:30 PM and had one of the worst fast food experiences I’ve had.
We ordered at the kiosk (Order #38) and selected dine-in, then paid at the register. At McDonald’s, dine-in orders automatically come with table service I don’t choose it or ask for it. However, this location (and honestly several others) consistently fails to follow through on that.
After paying, we stood waiting while multiple employees saw us and completely ignored us. No acknowledgment, no direction, nothing. When someone finally helped, the employee was unfriendly and acted like we were inconveniencing him.
The dining room was disgusting. Almost every table had trash on it, there was ketchup all over the floor, lettuce on the seats, abandoned table tents everywhere, and even a broken chair. It looked like no one had cleaned in a long time.
Our food took a while, and when it was finally ready they just yelled our number, threw the bag on a shelf, and walked away. No tray, no napkins, and no table service, despite that being what McDonald’s advertises for dine-in.
When my mom went up to ask for napkins, she was completely ignored. We couldn’t even get basic items.
This was a complete failure in both customer service and cleanliness. I work in customer service myself, and this level of disregard is unacceptable. Easily one of the worst experiences I’ve had at any McDonald’s.
AND YES I have already “contacted you” through the app 🤦🏻♀️
AH
Adam Harrow
Mar 13, 2026
1.0
Where do I even begin?!? I went inside the restaurant to order only a large coke. Thats it. After 5 minutes of waiting I had to yell back in the kitchen just to get someone to take my order. Then once I ordered I was told they had no change for the $2 I gave them.
After that I figured they would just hand me a coke (they no longer have a drink machine in the lobby) and I'd be on my way. But no, I was told rge orders are made in order and I would have to wait for the 20 food orders in front of me just to get my drink. Time in and out of tge restaurant totalled 18 minutes. For a coke. This crew is completely incompetent.
What are the operating hours of McDonald's in Bel Air, MD?
McDonald's in Bel Air, MD is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 and includes same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 1 Red Pump Rd has a drive-thru open 24 hours every day.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where can I view the menu for the McDonald's in Bel Air?
The full menu is available online at the McDonald's website provided in their profile.
Are there other restaurants near McDonald's in Bel Air?
Yes, nearby you can find Little Caesars Pizza, Bel Air Pizzeria, Brothers Pizza, Toki Sushi, Silver Palace, and Tutto Fresco.
What nearby places can I visit before or after dining at McDonald's?
You might consider visiting Glow- The Bronzing Studio or Tropic Breeze Tanning Salon for beauty services, or Planet Fitness if you're interested in working out.
Are there any convenient places to fuel up near the McDonald's location?
Yes, there are several gas stations nearby including Sunoco Gas Station, Carroll Motor Fuel, and Shell.
Does McDonald's in Bel Air offer WiFi and mobile offers?
Yes, this McDonald's location provides WiFi and offers mobile ordering and mobile offers to customers.
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