Wendy's

Reviews

• AA

  Azizat Ajiborode

  Dec 27, 2025
  5.0
  Unfortunately I did not get her name, I believe she was a manager and she has blond braids. Amazing customer service, I was waiting for an order that was a tad bit delayed and she made sure I was handled the entire wait. It’s rare to come across genuinely good service and I was more than satisfied. The staff for this shift was also extremely helpful and friendly. Thank you all!
• BB

  Brad

  Dec 16, 2025
  1.0
  Pulled up at 1:30 PM on a Tuesday. Two people in front of me at the drive-through. We were not moving. I could hear the guy at the drive-through intercom yelling “hello hello”. We decided to pull up to the window in hopes of speaking with someone. Nobody showed up at window one, nobody showed up at window two. Everybody in the drive-through line decided to leave. I decided to go in to see what was going on. Some old lady with a headset was at the front counter and I told her what happened. She claims she didn’t hear anything and that “I don’t know what you want me to do about it.” Told another employee I was there to pick up a mobile order. He said it isn’t even in the system. I don’t know WHAT is going on with this place. But I doubt it will be around this time next year.
• JR

  Jason Rinaudo

  Nov 26, 2025
  2.0
  No wonder Wendy’s is shutting down locations. The service here is horrible. You are guaranteed to sit at the drive thru speaker for 5+ minutes before they take your order… even if you are the only person in the drive thru. And the you wait an additional 5-10 minutes for your food. Slow doesn’t even describe the service.
• CF

  charlotte foote

  Nov 8, 2025
  1.0
  No food received manager had a nasty attitude . I pulled up to drive thru for my order I placed online. They said they didn't receive it asked me to come in so they could make my order and get things right. I got my baby out walked in only to receive attitude and poor customer service she was not nice whatsoever we asked for her name she refused to give me it.
• NB

  Nicole Beam

  Nov 5, 2025
  2.0
  First of all we love Wendy’s food but idc what Wendy’s we go to the food is always cold. Maybe the slightest bit warm on a couple occasions but cheese never melted still whole formed cheese slice on the burgers. we can at 9:45 they apparently close at 12:00 am. No one came to the speaker at the drive thru after 5 min so we pulled around which they said they were having head set issues. Mind you it’s storming out and wind blowing like crazy. They had the breakfast menu up on display which someone had obviously turned around already. So we pulled up and asked them to see the dinner menu which they came out to change it back around. Come to window to place our order they were apparently out of potatoes. Or I guess I could say like the manager they just didn’t want to make anymore. Placed order handed them the phone to use wallet pay on phone it didn’t go thru. Did it again same thing. He called his lovely lady manager over and she comes to the window saying it isn’t taking it I said what does that mean. She said either it’s not reading the card or more than likely you have no money. Like forreal. First of all. Poor choice of words. Literally just checked the funds before coming there. Plenty of money so that comment was very unprofessional and rude to begin with. I handed her the card for the same account that we were using in the wallet and went thru. Leave get half way home realize no fries but we got the cheese sauce we paid extra for the fries for. Called 4 times after getting home no answer at the store at 10:30. It’s a shame because there’s not many Wendy s around the area and to deal with ignorance and people shutting down the business 2 hours early for things obviously isn’t a great experience for customers.

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