Brand Certified
Wendy's
3.4(735 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1604 Conowingo Road, Bel Air, MD
21014, United States
Certified by Wendy's • Mar 01, 2026
(410) 420-1020
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/md/bel-air/1604-conowingo-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
735 reviews
5 stars
244
4 stars
150
3 stars
141
2 stars
57
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.
Food Quality
Many reviews indicated that the food was often served cold, poorly prepared, or incorrect, with several customers expressing disappointment.
Customer Service
While some employees received praise for their friendliness and helpfulness, there were numerous complaints about rude staff and poor service experiences.
Cleanliness Issues
Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms.
Mixed Experiences
Some customers had positive experiences with fresh food and good service, but these were overshadowed by the overall negative feedback.
- RMRobert Murray3 days ago3.0The only thing I like about Wendy's verses say McDonald's is the food is not just always sitting in warmers ready to go....they are more of a cook as they go it seems like to minimalist waste...so where it seems like your waiting on food it's always hot and I like the burger rolls here better....so service is slow dont expect to come in order and leave... dineing area stays pretty clean and stocked you just feel since there remodel your eating cafeteria style now...each chain in fast food has something that draws people...Wendy's has the baked potatoes and chili and frostys....they are unique in there own way and people have tried to copy there biggie bag which is great for family's with multiple kids and need a more budget friendly option
- DKDave KurtzFeb 10, 20261.0Awful service times. After you order they do the “pull forward” trick in the drive thru so they can keep their numbers down…meanwhile you have to wait 15 minutes for a single burger.
- JKJoshua KilburnFeb 3, 20261.0I used to eat here all the time. I had to stop because the service is usually terrible and the food is even worse.
- CHChip HardickJan 18, 20263.0Its a burger joint. Want something fast or late night go here. 🥱
- AAAzizat AjiborodeDec 27, 20255.0Unfortunately I did not get her name, I believe she was a manager and she has blond braids. Amazing customer service, I was waiting for an order that was a tad bit delayed and she made sure I was handled the entire wait. It’s rare to come across genuinely good service and I was more than satisfied. The staff for this shift was also extremely helpful and friendly. Thank you all!
Frequently Asked Questions About Wendy's
Is Hickory Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Is this Wendy's location currently open?
Yes, this Wendy's location in Bel Air, MD is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app or at order.wendys.com for convenience.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
How do I contact this Wendy's location for questions or feedback?
You can call (410) 420-1020, use Wendy's customer care live chat or contact page online, or fill out their customer satisfaction survey referencing your visit.
Are there nearby convenience stores or gas stations close to this Wendy's?
Yes, nearby places include 7-Eleven and Wawa, which offer convenience store items and fuel.
What nearby services could be useful before or after visiting Wendy's?
Nearby you can find automotive services like Valvoline Instant Oil Change and Penske Truck Rental for vehicle needs.
Are there any nearby banks or ATMs near Wendy's for quick access to cash?
Yes, nearby banking options include Bay Bank, FSB, WesBanco, Harford Bank, and ATMs like PNC ATM and M&T Bank ATM.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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