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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some customers praised the friendly and efficient staff, others reported rude behavior and lack of attention.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues like soggy fruit, poorly made smoothies, and unappetizing food items.
Smoothie Consistency
Several reviews mentioned inconsistencies in smoothie quality, with complaints about watery textures and lack of flavor.
Wait Times
Customers frequently complained about long wait times for orders, even when the restaurant was not busy.
Cleanliness
There were reports of cleanliness issues, including flies in the restaurant and hair found in food.
NP
Nick Pappas
Oct 21, 2025
1.0
Typical chain quality açai bowl. The base is mass-produced & hard. service is obviously minimum wage. No attention to detail. Fruit is meh.
CM
Cloudy Moonshine
Sep 21, 2025
2.0
Smoothie wasn’t even a smoothie, it was more of a watered down juice with chunks of ice in it, I did however really like the three cheese chicken quesadillas I got.
DH
D'Ereka Hill
Sep 1, 2025
2.0
Second time ordering from here. Had my parent go for me and sent her the money. Asked for things to be added in my Chia Oatmeal Pudding bowl and paid extra for strawberries, nutella drizzle and granola and they literally didn’t put any of those items into the bowl but still charged me for it. Won’t be returning. They don’t care about their customers, their service or their jobs. If you didn’t have an items I shouldn’t have been charged for it.
LW
Lucas Witt
Aug 30, 2025
5.0
We don't get a smoothie very often, but we just had a great experience here. Even with a bit of a crowd, Ryan was very kind and helpful, and the service was super fast.
DM
Dani Mellinger
Aug 12, 2025
1.0
First time at this location and have nothing good to say about this place. All the employees are entitled and have zero customer service or manners. They do not greet you, smile, be pleasant, literally any basics of customer service. They had earbuds in not even paying attention. I stood at the register with someone else in line behind me for almost 5 mins without a single acknowledgement of either of us. When I got my smoothies, they were flavorless- all I could taste was crushed ice with a hint of fruit. I got my go to smoothie that I have had dozens of times and it tasted like the economy hit them pretty bad and they’re watering down their product to stretch it out. Will not be returning and I really hope the employees get better trained on how to interact with customers.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe in Bel Air?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, and 8:00 AM to 9:00 PM on weekends.
Is delivery available at Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 8:30 PM Monday through Friday, and 8:00 AM to 8:30 PM on weekends.
Can I order ahead using an app?
Yes, you can order ahead using the Tropical Smoothie app available on both iOS and Android. You can also order online for delivery, curbside pickup, or in-cafe pickup.
What types of food and beverages does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, desserts, acai bowls, salads, quesadillas, kids' food, and specialty beverages including vegetarian, vegan, and gluten-free options.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup and same-day delivery?
What is the dress code for visiting Tropical Smoothie Cafe?
The dress code is casual.
I am visiting Orangetheory Fitness nearby. Is Tropical Smoothie Cafe close by for a post-workout smoothie?
Yes, Tropical Smoothie Cafe is located near Orangetheory Fitness in Bel Air, making it a convenient stop for a refreshing smoothie after your workout.
Are there family-friendly amenities at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu along with free Wi-Fi and seating.
I'm planning to visit Crabby Axe Throwing nearby. Can I grab a healthy meal before or after?
Definitely! Tropical Smoothie Cafe is near Crabby Axe Throwing and offers healthy meal options including wraps, salads, and smoothies to enjoy before or after your visit.
Is there a convenient place for a quick snack after a workout at ATA Martial Arts Bel Air MD near Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe is close to ATA Martial Arts Bel Air MD and offers snacks, smoothies, and healthy food options suitable for a quick bite after your workout.