Tropical Smoothie Cafe

4.4
334 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
331 Baltimore Pike, Bel Air, MD
21014, United States

Hours

Reviews

4.4
334 reviews
5 stars
229
4 stars
58
3 stars
12
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and efficient staff, others reported rude behavior and lack of attention.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues like soggy fruit, poorly made smoothies, and unappetizing food items.

Smoothie Consistency

Several reviews mentioned inconsistencies in smoothie quality, with complaints about watery textures and lack of flavor.

Wait Times

Customers frequently complained about long wait times for orders, even when the restaurant was not busy.

Cleanliness

There were reports of cleanliness issues, including flies in the restaurant and hair found in food.
  • NP
    Nick Pappas
    Oct 21, 2025
    1.0
    Typical chain quality açai bowl. The base is mass-produced & hard. service is obviously minimum wage. No attention to detail. Fruit is meh.
  • CM
    Cloudy Moonshine
    Sep 21, 2025
    2.0
    Smoothie wasn’t even a smoothie, it was more of a watered down juice with chunks of ice in it, I did however really like the three cheese chicken quesadillas I got.
  • DH
    D'Ereka Hill
    Sep 1, 2025
    2.0
    Second time ordering from here. Had my parent go for me and sent her the money. Asked for things to be added in my Chia Oatmeal Pudding bowl and paid extra for strawberries, nutella drizzle and granola and they literally didn’t put any of those items into the bowl but still charged me for it. Won’t be returning. They don’t care about their customers, their service or their jobs. If you didn’t have an items I shouldn’t have been charged for it.
  • LW
    Lucas Witt
    Aug 30, 2025
    5.0
    We don't get a smoothie very often, but we just had a great experience here. Even with a bit of a crowd, Ryan was very kind and helpful, and the service was super fast.
  • DM
    Dani Mellinger
    Aug 12, 2025
    1.0
    First time at this location and have nothing good to say about this place. All the employees are entitled and have zero customer service or manners. They do not greet you, smile, be pleasant, literally any basics of customer service. They had earbuds in not even paying attention. I stood at the register with someone else in line behind me for almost 5 mins without a single acknowledgement of either of us. When I got my smoothies, they were flavorless- all I could taste was crushed ice with a hint of fruit. I got my go to smoothie that I have had dozens of times and it tasted like the economy hit them pretty bad and they’re watering down their product to stretch it out. Will not be returning and I really hope the employees get better trained on how to interact with customers.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Bel Air?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, and 8:00 AM to 9:00 PM on weekends.