Service Speed
Customers frequently reported slow service, particularly during busy hours, with long wait times in both drive-thru and dine-in.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with customization requests.
Food Quality
While many customers enjoyed the taste of the food, there were several reports of cold or poorly prepared items, leading to dissatisfaction.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rude interactions and poor management.
Cleanliness
Some reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.