Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bel Air Subway® Restaurant at 5 Bel Air Pky S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Honestly one of the worst experiences I've ever had at any restaurant of any kind. This lady is always so rude if you have a coupon but today topped anything I could gave anticipated. The first thing she asked me this trip is do I have a coupon and then asked to see it. All which is fine, however as soon as she heard yes and checked it was usable, she became so disrespectful. I get the four cheese Italian bread and ask for rotisserie chicken on it no other words left my mouth. She then proceeds without asking to dump bacon and cheese on it. I am lactose intolerant and never ask for cheese when coming here. When I went to say that's not what I wanted, instead of just correcting her mistake she claimed I asked for chicken bacon sandwich and got super angry when I repeated all I had said was my bread and that I wanted rotisserie chicken. After changing to new chicken she asked if I wanted cheese and I said no cheese and I dont want it toasted she looked at me like I was crazy which I tried to ignore but she then proceeded to literally laugh at me and ask "how I was gonna eat my sub" when I told her I just wanted banana peppers and and pickles. I clarified that's what I like and always get and She started slamming the plastic lids on the toppings. At this point im visibly upset because of how she is acting. I still dont understand what was so funny to her. When she went to ring us up she asked if we were paying together and if it was alright if she bagged our food together. When I said yes we go to the same home she again laughed, I must be missing the joke. We've been here several times and never has she asked this and we always pay together. She remembered us enough to know we bring in coupons when we get them delivered to our house. The whole exchange felt so unnecessary rude and uncomfortable. The items she rang was wrong, the five meat italian fl says 16.99 she rang it for 18.99. When I went to say something because that wasn't the price on the board displayed she had to manually fix it by changing both subs out with other ones.
TT
Termain Talley
Jan 4, 2026
3.0
Food was decent but they didn’t have a couple of toppings I wanted on my sub like hots etc. The lady waiting on me started to get overwhelmed as customers entered the store and her attitude changed. She doesn’t work well under pressure. I would give it. 3 out of 5. I took away 1 star for the customer service and another away for the cleanliness and lack of toppings being in stock. For the prices we pay for the subs, all toppings should be available. They’re already stingy with the meat as is.
JB
Jeffrey Bechtel
Oct 26, 2025
2.0
Foods good and like everywhere else but this particular opens at 9 and if you show up when it opens they are just walking in and begin prepping. They do not arrive early to prep the shop, they show up as soon as it's supposed to open and THEN begin prepping. So sandwiches cannot even be made until 10 A.M. I know this because I showed up at 9A.M. and waited until 9:52 to receive my food.
So overall not a bad place but they should either open at 10 or show up earlier, I'd have given a better rating otherwise. Also I should mention I've come to this location multiple times and had the same issues three times now. So going forward I'm coming later ...
KA
Katherine Akins
Oct 8, 2025
4.0
Not enough meat
BB
Bmore Blondie
Nov 27, 2019
1.0
My wrapper that the sub comes in had what looked like dried up blood all over it so gross an when I open the sub up it was all mayo an lettuce an literally no meat