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McDonald's

3.0
(1195 reviews)

Business Details

(410) 838-0236
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
599-B Baltimore National Pike, Bel Air, MD
21014, United States

Hours

Reviews

3.0
1,195 reviews
5 stars
320
4 stars
213
3 stars
185
2 stars
111
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness and Atmosphere

Several customers noted the location was dirty and poorly maintained, contributing to a negative dining experience.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and inattentiveness during service.

Food Quality

Many reviews mentioned cold or poorly prepared food, leading to dissatisfaction with the overall dining experience.
  • JC
    Judy Coulson
    1 day ago
    4.0
    Not great inside service but hottest freshest food!⁹
  • BS
    Benjamin Smith
    Feb 13, 2026
    1.0
    I am patient guy. But I have come here three times in last few months. Average wait time from ordering on the screen to getting my food is 15 minutes. It is meant to be fast food. Much higher quality is available with much less of a wait. This process is inefficient and the atmosphere is sad as well. We will never come back. Do better.
  • KM
    Kasey McCleary
    Feb 12, 2026
    1.0
    Order food around 7:30 p.m., Big Mac was freezing cold, apple pies were cold fries were good. Food took about 10 minutes from order placed to order received.
  • BW
    Bryan Welch
    Jan 1, 2026
    1.0
    This place is filthy. Cancelled my order and went elsewhere
  • AG
    amy giannone
    Dec 19, 2025
    1.0
    If I could give this 0 I would. Every single time. Every single thing is wrong. They never get a single order right. Always cold food and terrible service. I’m amazed how McDonalds as a whole is still in business but this one is THE WORST.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 599-B Baltimore National Pike in Bel Air, MD?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 599-B Baltimore National Pike has a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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