McDonald's

3.0
1255 reviews
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Business Details

599-B Baltimore National Pike, Bel Air, MD
21014, United States
(410) 838-0236
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
599-B Baltimore National Pike, Bel Air, MD
21014, United States

Hours

Reviews

3.0
1,255 reviews
5 stars
339
4 stars
220
3 stars
198
2 stars
116
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback varied on staff interactions, with some customers noting friendly service while others reported rudeness and lack of attention.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and poor overall cleanliness in the dining area.

Management Issues

Many reviews pointed to poor management and staffing levels, suggesting that the location is mismanaged and understaffed.
  • BW
    Bryan Welch
    Jan 1, 2026
    1.0
    This place is filthy. Cancelled my order and went elsewhere
  • AI
    Amanda Lynn Irwin
    Dec 24, 2025
    5.0
    Clean, plenty of parking, great service
  • AG
    amy giannone
    Dec 19, 2025
    1.0
    If I could give this 0 I would. Every single time. Every single thing is wrong. They never get a single order right. Always cold food and terrible service. I’m amazed how McDonalds as a whole is still in business but this one is THE WORST.
  • DP
    Dr. Phenix
    Dec 18, 2025
    2.0
    Came late at night (I understand its annoying I work late nights aswell in fast food) but barely made and attempt to be friends just handed stuff to me never said hi or asked if we needed anything else, he didn't even make eye contact with me after I said please and thank you. I mean come on
  • BU
    Brie Uhlig
    Dec 3, 2025
    1.0
    My best friend and I decided we wanted to go to McDonalds and so we made an online order for this location. When we got our food they forgot our fries. We went through the drive through and asked for our fries. Not only would they not give us the fries after we raised our voice telling them to give us the food we paid for they gave us a smaller size than we paid for. And even after all that they gave us ice cold fries. 1/10 recommend
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 599-B Baltimore National Pike in Bel Air, MD?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 599-B Baltimore National Pike has a drive-through that operates 24/7.