McDonald's

3.4
826 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1502 Conowingo Rd, Bel Air, MD
21014, United States

Hours

Reviews

3.4
826 reviews
5 stars
268
4 stars
182
3 stars
137
2 stars
74
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unpleasant odors.

Management Concerns

Feedback indicated a lack of effective management, with reports of unhelpful staff and unresolved customer complaints.
  • SS
    Shay
    Dec 19, 2025
    1.0
    WORST MCDONALD’S EVER!! LAST WEEK THEY MESSED UP A CHEESEBURGER IN A HAPPY MEAL 3X’S. HAD TO COME BACK TO THE STORE 3X’s!! TODAY ASKED THE MANAGER IF SHE COULD PLEASE PUT MY ORDER IN SEPARATE BAGS? SHE IGNORED ME! I SAID YES, NO? she replies yes!! I SAID THANK YOU!! FRENCH FRIES BOXES WERE ONLY 2/3 FULL! MY SON ASKED IF THEY COULD FILL HIS UP!! I JUST WALKED OUT!! I WILL NEVER EVER GO TO THIS MCDONALD’S AGAIN!! THE WORST!!🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️
  • DF
    Drew Fisher
    Dec 13, 2025
    4.0
    As far as McDonalds go, they are friendly, quick drive through, accurate, and usually fresher burgers than other McDonalds.
  • DS
    Denise Scott
    Nov 26, 2025
    1.0
    Open when they want...unprofessional...rude staff.....avoid!!!!
  • SB
    Sandra Berkenkemper
    Nov 3, 2025
    5.0
    I came thru the drive thru and I was having a bad day but the young lady Jennifer had the best attitude and biggest smile super friendly and helpful she made my day better and she made sure I got my food super quick and she read my order back to me before she handed it out to me plus she paid my order out in less then 60seconds now that’s what I call speed of service
  • MC
    Michael Coster
    Oct 31, 2025
    1.0
    Tried going inside tonight, Halloween night, and they already locked the dining room at 8:30pm. Totally rude. Huge drive-thru line, so we just left.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1502 Conowingo Rd, Bel Air, MD?

The restaurant is open from 5:00 AM to 10:00 PM Monday and Friday through Sunday, and until 11:00 PM Tuesday through Thursday.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight on Monday, Friday, Saturday, and Sunday, and from 5:00 AM to 11:00 PM Tuesday through Thursday.