McDonald's

3.4
820 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1502 Conowingo Rd, Bel Air, MD
21014, United States

Hours

Reviews

3.4
820 reviews
5 stars
268
4 stars
180
3 stars
136
2 stars
74
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness Issues

Several reviews highlighted dirty restrooms and unclean dining areas, impacting overall customer experience.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh meals while others received poorly prepared or cold food.

Management Concerns

Frequent mentions of poor management and lack of accountability among staff, leading to negative customer experiences.
  • SB
    Sandra Berkenkemper
    Nov 3, 2025
    5.0
    I came thru the drive thru and I was having a bad day but the young lady Jennifer had the best attitude and biggest smile super friendly and helpful she made my day better and she made sure I got my food super quick and she read my order back to me before she handed it out to me plus she paid my order out in less then 60seconds now that’s what I call speed of service
  • MC
    Michael Coster
    Oct 31, 2025
    1.0
    Tried going inside tonight, Halloween night, and they already locked the dining room at 8:30pm. Totally rude. Huge drive-thru line, so we just left.
  • JG
    Jonathan Gardner
    Oct 30, 2025
    1.0
    Don't post that you're open until 12 then turn off all your lights when I'm at the drive through at 11:45 through after I ordered at 11:30 online.
  • NN
    Nick
    Oct 9, 2025
    5.0
    A solid choice if you’re looking for a good McDonald’s
  • MM
    Murder oid (Murderoid)
    Oct 3, 2025
    1.0
    Went for a mcgriddle gave me a biscuit instead couldn't even give me a refund just told me to come back the next day.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1502 Conowingo Rd, Bel Air, MD?

The restaurant is open from 5:00 AM to 10:00 PM Monday and Friday through Sunday, and until 11:00 PM Tuesday through Thursday.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight on Monday, Friday, Saturday, and Sunday, and from 5:00 AM to 11:00 PM Tuesday through Thursday.