Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
916 reviews
5 stars
269
4 stars
209
3 stars
166
2 stars
99
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and inconsistent portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and bathrooms.
Staff Friendliness
While some customers praised friendly staff, many others experienced rudeness and lack of professionalism.
Order Accuracy
Numerous complaints were made about orders being incorrect or incomplete, leading to customer frustration.
- DDDianaDec 20, 20255.0Most likely the cashier is new but excellent service today 12/20/2025 and the guys helping her in the kitchen! Food was delicious!
- CHChip HardickDec 9, 20253.0Cmon, its McDonald's. Fast food without any kind of customer service.
- TATessa AdkinsNov 22, 20255.0No matter the time of day, this location seems to always exude a friendly atmosphere. The staff greets the customer with a sincere smile, as well as putting in the effort to ensure that guests enjoy their visit!
- JMJeremy MooreNov 14, 20251.0This McDonald’s doesn’t start preparing the Mobile orders until you get there. This is the only McDonald’s I seen like that all the The rest of the McDonald’s I’ve been to prepare the orders in the order in which they receive them. That’s why this place is such a cluster because they’re waiting for people to check in before they start the order and then they don’t know what they made and what they haven’t made if they just would make the orders in which they received the orders. They wouldn’t have these problems.
- KKKathryn KirbyNov 2, 20251.0Forgot 4 pieces of my order. When I went up to get them, the lady slammed the bag on the counter like I was inconveniencing her for asking for the items that I paid for. At this time another customer was waiting for a pie that she forgot and they gave her a pie that someone else had in their hands and returned back to the workers (im pretty sure that’s against code). The lady then said “is this the pie that the other guy returned” and the same lady that slammed my missing food down got a nasty attitude and said “what do you want your money back or something?” The lady obviously wanted her food so she asked for a small fry or something of equal to the pie value and the worker then slammed her small fry down, again like it was the customers fault that they not only missed a part of her order but then tried to give her someone else’s returned food. They are clearly short staffed and there’s events in the area. It’s not the customers fault that they do not have enough staffing or are unaware of events in their area to plan properly.
Frequently Asked Questions About McDonald's
What are McDonald's hours of operation in Bel Air, MD?
McDonald's in Bel Air, MD is open daily from 5:00 AM to 11:00 PM.
Does McDonald's in Bel Air have a drive-thru service?
Yes, McDonald's in Bel Air offers a drive-thru service available daily from 5:00 AM to 11:00 PM.
Can I order delivery from McDonald's in Bel Air?
Yes, McDonald's in Bel Air provides delivery services including same-day and no-contact delivery.
How can I place an order online for McDonald's in Bel Air?
You can order online through the McDonald's website or via their app using these links: https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's app on iOS or Android.
What payment methods are accepted at McDonald's in Bel Air?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's in Bel Air?
Yes, free WiFi is available for customers.
Are there any nearby sports facilities near McDonald's in Bel Air?
Yes, Harford Sports Complex and Harford Community College Sports Complex are nearby and great for recreation before or after your visit.
What other dining options are close to McDonald's in Bel Air?
Nearby dining options include Richard's Fish and Crabs for seafood and Sierra’s Shaved Ice Snowballs for ice cream and desserts.
Are there any convenient rental or automotive services near McDonald's?
Yes, Bedell Automotive, U-Haul Neighborhood Dealer, and AutoZone Auto Parts are located nearby for automotive repairs and rentals.
Does McDonald's in Bel Air offer any rewards or loyalty programs?
Yes, through MyMcDonald's Rewards, customers can earn points for free food. More information is available on their website.