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McDonald's

3.3
(917 reviews)

Business Details

2111 Churchville Rd, Bel Air, MD
21015, United States
(410) 836-2439
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2111 Churchville Rd, Bel Air, MD
21015, United States

Hours

Reviews

3.3
917 reviews
5 stars
270
4 stars
209
3 stars
166
2 stars
99
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, order mistakes, and rude staff interactions.

Food Quality

Several reviews mentioned cold, poorly prepared food, including raw burgers and incorrect orders.

Atmosphere

The location has been described as friendly and relaxed, but cleanliness and organization were often criticized.

Inconsistent Experience

Customers noted that experiences varied widely, with some praising the food and service while others expressed disappointment.
  • DD
    Diana
    Dec 20, 2025
    5.0
    Most likely the cashier is new but excellent service today 12/20/2025 and the guys helping her in the kitchen! Food was delicious!
  • CH
    Chip Hardick
    Dec 9, 2025
    3.0
    Cmon, its McDonald's. Fast food without any kind of customer service.
  • TA
    Tessa Adkins
    Nov 22, 2025
    5.0
    No matter the time of day, this location seems to always exude a friendly atmosphere. The staff greets the customer with a sincere smile, as well as putting in the effort to ensure that guests enjoy their visit!
  • JM
    Jeremy Moore
    Nov 14, 2025
    1.0
    This McDonald’s doesn’t start preparing the Mobile orders until you get there. This is the only McDonald’s I seen like that all the The rest of the McDonald’s I’ve been to prepare the orders in the order in which they receive them. That’s why this place is such a cluster because they’re waiting for people to check in before they start the order and then they don’t know what they made and what they haven’t made if they just would make the orders in which they received the orders. They wouldn’t have these problems.
  • KK
    Kathryn Kirby
    Nov 2, 2025
    1.0
    Forgot 4 pieces of my order. When I went up to get them, the lady slammed the bag on the counter like I was inconveniencing her for asking for the items that I paid for. At this time another customer was waiting for a pie that she forgot and they gave her a pie that someone else had in their hands and returned back to the workers (im pretty sure that’s against code). The lady then said “is this the pie that the other guy returned” and the same lady that slammed my missing food down got a nasty attitude and said “what do you want your money back or something?” The lady obviously wanted her food so she asked for a small fry or something of equal to the pie value and the worker then slammed her small fry down, again like it was the customers fault that they not only missed a part of her order but then tried to give her someone else’s returned food. They are clearly short staffed and there’s events in the area. It’s not the customers fault that they do not have enough staffing or are unaware of events in their area to plan properly.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation in Bel Air, MD?

McDonald's in Bel Air, MD is open daily from 5:00 AM to 11:00 PM.

Does McDonald's in Bel Air have a drive-thru service?

Yes, McDonald's in Bel Air offers a drive-thru service available daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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