Five Guys

4.3
725 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 696 Bel Air Road in Bel Air is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
696 Bel Air Road, Bel Air, MD
21014, United States

Hours

Reviews

4.3
725 reviews
5 stars
441
4 stars
157
3 stars
61
2 stars
22
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in portion sizes and preparation.

Service

The staff received high marks for friendliness and attentiveness, with many customers highlighting excellent customer service experiences.

Pricing

Many reviews mentioned that the prices are considered high, with several customers expressing that the cost does not always match the value received.

Wait Times

Some customers reported long wait times, particularly when ordering online or ahead of time, which detracted from their overall experience.

Cleanliness

The restaurant was frequently noted for its cleanliness, with positive remarks about the condition of the dining area and restrooms.
  • B
    "eye's only" blank
    Nov 12, 2025
    4.0
    Really has gotten expensive. Hamburger and fries. Food still tasted good
  • BH
    Blake Von Haack
    Nov 5, 2025
    5.0
    I love their Burgers and Fries. Malt vinegar on the potatoes sliced fries reminds you of the Beach ⛱️ The burgers are fresh and add shrooms for a real treat. Of course if you like peanuts they are complimentary and all you can eat lol. Squirrel says otay!
  • WT
    WILLIAM THOMPSON
    Oct 20, 2025
    3.0
    Do not order online. The portions you get are significantly smaller than what you would get if you just take the time to go in and order in person!
  • BR
    Beau Rains
    Oct 17, 2025
    5.0
    Best hamburgers out there and very fast definitely a good stop when you're hungry. Also all employees are very friendly. Very happy vibes
  • BB
    B
    Oct 5, 2025
    3.0
    Good place for burgers and fries, though they are a bit pricey. Hard to get out of here under 20 dollars even if you get the small sizes. The quality is darn good though, and of course, the fries are plentiful. I also appreciate the coke machines. There is one facet of eating here. The fact of the matter is, their burgers are so heavy and the buns are so soft that if you have more than two ingredients on your burger, it's going to fall apart, as has happened to me several times. The burgers aren't always practical and that does diminish the experience.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.