Dunkin'

4.0
260 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bel Air, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2308 E Churchville Rd, Bel Air, MD
21015, United States

Hours

Reviews

4.0
260 reviews
5 stars
144
4 stars
48
3 stars
24
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with reports of friendly staff but also instances of rude behavior and incorrect orders.

Food Quality

Food quality is mixed; while some customers enjoyed the coffee and donuts, others reported stale or poorly prepared items.

Cleanliness

The cleanliness of the location is generally praised, but there are complaints about unsanitary conditions in the bathroom.

Operational Issues

There are frequent complaints about incorrect hours of operation and issues with order accuracy, leading to customer frustration.
  • DP
    Derek Pulkett
    Jan 4, 2026
    1.0
    Literally just left Dunkin now. We were in a supreme time crunch, my wife needed food before going to work and we chose Dunkin thinking it would fast service and good food. Instead what I got was attitude and dirty looks and they didn’t even have my food ready that I ordered 10 minutes in advance. A egg bacon n cheese bagel and some hash browns. Drive thru were still getting all their stuff and we still somehow had to wait even after ordering so far ahead. Got nothing but excuses and bad attitudes and dirty looks. Food was subpar for the cost and literally she said afterwards that she would have rather of not ate then dealt with such a terrible customer service experience. Save yourself the peace of mind and go elsewhere, this place is terrible. Also to include, it was the manager himself who gave the terrible service. Thanks. -Derek
  • DT
    Dawn Thompson
    Nov 15, 2025
    2.0
    Everything was cold and burnt. Bread was hard as a rock. I bought 2 of those sandwiches both burnt and hard.
  • CR
    Christina R.
    Sep 1, 2025
    5.0
    Extremely clean with great customer service
  • KS
    Karyna Smith
    Jul 18, 2025
    1.0
    I ordered a sausage wrap and asked for it to be toasted dark. I was told it couldn't be toasted dark because it was a wrap. I told the cashier it's an open wrap that can just stay in the toaster longer and that they do it all the time here. She said I'll just figure it out. When I received it it was not toasted dark which was not my biggest issue. My biggest concern was that I also ordered a medium drink and they charged me for a large. She haned me the drink and I noticed it was wrong so I asked for the recipient. She pulled the receipt out of the trash and gave it to me versus reprinting a new one. I explained I didn't want a large and she said well I can't give you a refund because the manger is not here. Then she told me it's only a dollar. I said but that is not what I ordered then she said well its only $.50 and handed it to me from the cup on the side of the register. I still don't know if the difference was $1.00 or $.50. They also never give you napkins unless you ask.
  • AR
    Ashley Roberts
    Mar 31, 2019
    5.0
    Fast service and great cold coffee drinks

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Bel Air, MD offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and has a variety of premium beverages with over 50 donut varieties, serving breakfast, lunch, and brunch.

What are the operating hours for Dunkin' located at 2308 E Churchville Rd?

Dunkin' is open Monday to Friday from 5:00 AM to 8:30 PM, Saturday from 6:00 AM to 8:30 PM, and Sunday from 6:00 AM to 6:00 PM.