Dunkin'

4.0
257 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bel Air, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2308 E Churchville Rd, Bel Air, MD
21015, United States

Hours

Reviews

4.0
257 reviews
5 stars
144
4 stars
47
3 stars
23
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising the friendliness and efficiency of staff, while others report rude behavior and incorrect orders.

Product Consistency

There are frequent complaints about inconsistent drink quality and food freshness, particularly with coffee and donuts.

Cleanliness Issues

Several reviews mention cleanliness problems, particularly in the bathrooms, with reports of unsanitary conditions.

Operational Hours

Customers express frustration over inconsistent operating hours, with reports of the store closing earlier than advertised.

Drive-Thru Efficiency

The drive-thru is often busy, with mixed feedback on speed and efficiency, leading some customers to prefer ordering inside.
  • DT
    Dawn Thompson
    Nov 15, 2025
    2.0
    Everything was cold and burnt. Bread was hard as a rock. I bought 2 of those sandwiches both burnt and hard.
  • CR
    Christina R.
    Sep 1, 2025
    5.0
    Extremely clean with great customer service
  • KS
    Karyna Smith
    Jul 18, 2025
    1.0
    I ordered a sausage wrap and asked for it to be toasted dark. I was told it couldn't be toasted dark because it was a wrap. I told the cashier it's an open wrap that can just stay in the toaster longer and that they do it all the time here. She said I'll just figure it out. When I received it it was not toasted dark which was not my biggest issue. My biggest concern was that I also ordered a medium drink and they charged me for a large. She haned me the drink and I noticed it was wrong so I asked for the recipient. She pulled the receipt out of the trash and gave it to me versus reprinting a new one. I explained I didn't want a large and she said well I can't give you a refund because the manger is not here. Then she told me it's only a dollar. I said but that is not what I ordered then she said well its only $.50 and handed it to me from the cup on the side of the register. I still don't know if the difference was $1.00 or $.50. They also never give you napkins unless you ask.
  • BB
    brynn
    Jun 8, 2025
    1.0
    if your going to work at dunkin you need to know how to make a latte. the workers don’t know what they are doing and have awful service when you tell them something is wrong. learn how to make drinks before you complain about people saying it’s wrong.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Bel Air, MD offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and has a variety of premium beverages with over 50 donut varieties, serving breakfast, lunch, and brunch.

What are the operating hours for Dunkin' located at 2308 E Churchville Rd?

Dunkin' is open Monday to Friday from 5:00 AM to 8:30 PM, Saturday from 6:00 AM to 8:30 PM, and Sunday from 6:00 AM to 6:00 PM.