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Dunkin'

4.0
(708 reviews)

Business Details

(410) 569-4205
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bel Air, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18A Bel Air South Parkway, Bel Air, MD
21015, United States

Hours

Reviews

4.0
708 reviews
5 stars
388
4 stars
145
3 stars
57
2 stars
32
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient staff while others faced rude or inattentive employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Drive-Thru Efficiency

The drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.

Product Freshness

Several customers noted that donuts and food items were stale or not fresh, impacting their overall experience.

Cleanliness

The store was generally described as clean, but some customers reported unsanitary practices among staff.
  • VJ
    Vikki Jones
    Feb 21, 2026
    5.0
    Drive through was very fast and efficient. Employee very nice. Food was fresh.
  • ED
    Evonna Day
    Feb 1, 2026
    1.0
    Really unhappy people work here. The lady in the drive thru yells at me almost every morning for not getting my phone out fast enough to pay.
  • RL
    Roz Lewis
    Jan 20, 2026
    5.0
    Always gets my coffee order right and fast service.
  • RR
    Rohit
    Jan 14, 2026
    5.0
    I tried small ice caramel crazelatte and it was perfect . I like it as they ask me how I may help you when I was trying to get something good
  • CC
    Cyrus
    Dec 27, 2025
    1.0
    My brother and I both got iced coffees and had to pay extra to get the ice removed. But instead of filling the rest with coffee, the filled it with water. It tasted terrible and super watered down. On top of this my croissant sandwich was burnt. We called back to complain multiple times but they didn’t answer once. Terrible experience and probably never going back.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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