Business Details
About
Mexican Restaurant
Chipotle Bel Air MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
1,545 reviews
5 stars
396
4 stars
190
3 stars
157
2 stars
130
1 star
672
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, stale ingredients, and complaints about freshness.
Cleanliness
The establishment was often described as dirty, with overflowing trash and unclean dining areas, raising concerns about hygiene.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service.
- BWBrian Wade4 days ago5.0Great post-workout place filled with nice people. The amazing wonderful employees here always get me right with the portion sizes and are kind. Never had an issue with food quality or taste.
- MLMadison LeilichDec 30, 20251.0If i could give zero stars i would. don't waste your time coming to the chipotle in festival just go to riverside chipotle..i repeat DON'T COME TO THIS CHIPOTLE UNLESS YOU WANT TO BE CHARGED FOR THINGS YOU DIDN'T ASK FOR AND IF YOU WANT YOUR ORDER TO BE COMPLETELY WRONG
- DLDeylin LucasDec 26, 20251.0Stingy with meat gave me one scoop of steak and literally fought tooth and nail to convince me that’s double meat and made me pay for extra this happens on the regular here
- DADonte AlstonDec 6, 20253.0I don’t appreciate that all other locations have two chip options, small and large. This location only offers Large chips, which is fine. My issue is, they give out the small portion size, disguised and labeled as large. I believe it’s very deceptive!
- DLDon LongNov 16, 20251.0This is the worst Chipotle location. Ordering for pick up or delivery ALWAYS leads to your order missing an item. At this point I have to believe it’s to short their customers on purpose and save the store money. It’s impossible to think our order would be missing something every time by coincidence. Go to the one in Forest Hill.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Bel Air MD?
Chipotle Mexican Grill in Bel Air MD is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Bel Air MD?
It is located at 5 Bel Air S Pkwy, inside ShopRite in Bel Air, MD 21014.
Does Chipotle Bel Air MD offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What type of food does Chipotle Mexican Grill in Bel Air MD serve?
They serve customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order online from Chipotle Mexican Grill Bel Air MD?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available in the Apple App Store.
Does Chipotle Bel Air MD have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What social media platforms does Chipotle Mexican Grill Bel Air MD use?
They are active on Facebook, Instagram (handle: chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other Mexican restaurants near Chipotle Mexican Grill in Bel Air MD?
Yes, there are other Chipotle Mexican Grill locations nearby, as well as other restaurants like Seasons Pizza and Kobe Buffet for more dining options in the area.
What nearby services can I access around Chipotle Bel Air MD?
Nearby you can find services like ExpressCare Urgent Care Center Festival for healthcare, Advance Auto Parts for automotive needs, and Western Union for money transfer services.
Are there nearby entertainment or shopping options close to Chipotle Mexican Grill Bel Air MD?
Yes, nearby you can visit places like Chuck E. Cheese’s for family entertainment, Festival at Bel Air including GameStop for gaming and retail, and OshKosh B’Gosh for children's clothing shopping.