Business Details
About
Mexican Restaurant
Chipotle Bel Air MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
1,538 reviews
5 stars
393
4 stars
190
3 stars
156
2 stars
130
1 star
669
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions, stale ingredients, and undercooked items.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and food preparation surfaces.
Customer Experience
Numerous customers expressed frustration with their orders being incorrect or not prepared as requested.
Management Concerns
Several reviews indicated a lack of effective management, leading to poor staff morale and operational inefficiencies.
- DLDon LongNov 16, 20251.0This is the worst Chipotle location. Ordering for pick up or delivery ALWAYS leads to your order missing an item. At this point I have to believe it’s to short their customers on purpose and save the store money. It’s impossible to think our order would be missing something every time by coincidence. Go to the one in Forest Hill.
- AWAlex WeberOct 29, 20255.0It was the Best experience of my life!!!
- CDChris DeeganOct 23, 20251.0I came in here to buy a steak bowl and a medium drink they told me they wouldn't sell me a medium drink only a large drink and then asked for a courtesy cup they told me they wouldn't give me a courtesy cup I was forced to only buy a large drink it might seem trivial but if you do that to every single customer make them buy a large cup it adds up. I checked the Chipotle website and in fact they're supposed to offer medium cups so I don't know why this place is trying to hustle you.
- JSJennifer SealOct 13, 20254.0Food was great. We waited in line nearly 5 min before we were helped as there were no employees visible when we walked in, even in the kitchen. And this was at 2:30 in the afternoon.
- MMmini mousaOct 11, 20251.0TERRIBLE I’m sorry to say, but this restaurant has failed me. I came to dine in here at 12 pm on the dot and their chips were stale and nasty. Not to mention the seating outside on the patio was bad. The door locks from the outside where people sit to eat. After I finished eating I was locked outside standing for 20 minutes waiting from someone to open the door. I will not be dining here ever again!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Bel Air MD?
Chipotle Mexican Grill in Bel Air MD is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Bel Air MD?
It is located at 5 Bel Air S Pkwy, inside ShopRite in Bel Air, MD 21014.
Does Chipotle Bel Air MD offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What type of food does Chipotle Mexican Grill in Bel Air MD serve?
They serve customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order online from Chipotle Mexican Grill Bel Air MD?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available in the Apple App Store.
Does Chipotle Bel Air MD have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What social media platforms does Chipotle Mexican Grill Bel Air MD use?
They are active on Facebook, Instagram (handle: chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other Mexican restaurants near Chipotle Mexican Grill in Bel Air MD?
Yes, there are other Chipotle Mexican Grill locations nearby, as well as other restaurants like Seasons Pizza and Kobe Buffet for more dining options in the area.
What nearby services can I access around Chipotle Bel Air MD?
Nearby you can find services like ExpressCare Urgent Care Center Festival for healthcare, Advance Auto Parts for automotive needs, and Western Union for money transfer services.
Are there nearby entertainment or shopping options close to Chipotle Mexican Grill Bel Air MD?
Yes, nearby you can visit places like Chuck E. Cheese’s for family entertainment, Festival at Bel Air including GameStop for gaming and retail, and OshKosh B’Gosh for children's clothing shopping.