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Arby's

3.7
(975 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10 Bel Air South Pkwy, Bel Air, MD
21015, United States

Hours

Reviews

3.7
975 reviews
5 stars
378
4 stars
238
3 stars
153
2 stars
72
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including unfriendly staff, long wait times, and incorrect orders.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with trash on the floor and unclean tables.

Food Quality

While some customers enjoyed the food, others noted issues with cold items, incorrect orders, and reduced portion sizes.

Staffing Problems

The location is frequently described as understaffed, leading to slow service and customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices and additional charges for sauces.
  • BM
    Brian McKain
    5 days ago
    3.0
    It's an Arby's.
  • LL
    Lvlpl5
    Feb 1, 2026
    1.0
    Lady had an awful attitude and tried to charge extra for horsey sauce and arby sauce packets after spending over $50 she ended up only giving 3 packets and refused to answer the phone after calling multiple times
  • BS
    Bill Seidl
    Jan 17, 2026
    4.0
    This location was a bit disappointing. The restaurant was a bit dirty, they were out of essential sauces needed for the full Arby's experience. The food was as expected, good. They did not have the jalapeño sliders available which hurt this review also.I'd go there again in hopes improvement is made.
  • AR
    Arthur Robinson
    Dec 13, 2025
    4.0
    Fried turkey sandwich 🥪, yummy 😋
  • RB
    Richard Bare
    Nov 16, 2025
    1.0
    My fries and steak bowl were cold .

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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