Topgolf

Reviews

• JE

  Joshua Eastman

  5 days ago
  3.0
  Good Day, I have frequented this establishment before and had wonderful sessions. I can only assume those nights had different staff, or walk-ins are simply not as tolerated as your website suggests. On my most recent visit, I brought my out-of-town brother, luring him with promises of a great time in the two hours before closing. We seemed to be in luck; many bays on both floors were empty. However, checking in as walk-ins, we were told there would be an hour wait. This was confusing given the vacancies. It appeared the entire first floor was closed—not for an event, but merely "because." On the second floor, we found even more open bays. Seeking clarity, we approached a staff member who seemed to truly loathe social interaction, though he was disguised as the floor manager. When we asked about the open bays, he merely gestured at the colored lights overhead and sneered with disgust, “As YOU can SEE, this bay is BUSY.” I must apologize for my tragic failure in understanding; I have never worked at a Top Golf, nor memorized the pamphlets describing the minute details of the light system. Gifted only with the senses G-d gave me, I noticed a bay bereft of souls—a financial blindspot I sought to fill with my wallet. Even when we finally got a bay, the light was a different color entirely, and the "busy" bay remained empty for most of the night. Perhaps it was reserved for a moment before closing? I certainly wasn't going to demonstrate my ignorance by asking again. While the game was fun, we encountered several annoyances that might have been overlooked if not for the "seasoning" provided by the floor chief: The Clock: The display listed a "Total pay from now until closing" rate. However, an attendant shut us down early, depriving us of the “Play to the last minute” advertised. Perhaps I misread the signage, but that is why I visit driving ranges rather than owning them. The Ball Machine: The dispenser was cynically slow. Once triggered, it would grind audibly before plopping out a ball in a desultory fashion. My brother and I began to fancy an "impossibly small man" lived inside, manually carving each ball from raw material and growing increasingly weary of our requests. The Parking: At the front desk, a gentleman "validated" my parking ticket and wished us well. I use quotations because, upon reaching the Horseshoe exit, the machine cheerily charged us five dollars. Any one of these issues would be a single straw, but combined, it was more than I could safely carry (lacking the back of a camel, after all). We had a good time in spite of the customer service, not because of it. I will credit the bartender who provided us with fresh water after the bar had closed; that was a bright spot. Outside of the game itself, the experience did not feel up to Top Golf standards. I hope these annoyances are rectified in the future, at which point I’ll be happy to adjust my rating. Thanks for your attention to this matter!
• PR

  Pahhhblo Reviews

  Apr 12, 2026
  2.0
  Terrible experience. Ordered food and didn’t receive it till a hour later…. A dip and chips at that! I don’t know if it’s just cause we booked a late night session but there’s no way I should be receiving food a whole 2 60 minute sessions later with 15 minutes left 😂 the food obviously was old I get it why restock new veggies etc…. It’s late it’s just gonna go to waste…. Still nobody wants to eat that. Not my first time so really disappointed especially bringing new customers but atmosphere still was great! And I can tell the head server cared and was trying his best to make sure every server was doing their thing.
• HL

  Happy For Life

  Apr 11, 2026
  1.0
  I can honestly say I am very disappointed in this place. The quality of the food has gone down, I normally go and get chicken Strips and fries and everything was gross. Chicken was very fatty and fries were cold. Best thing was the bbq sauce. Boyfriend had boneless buffalo wings and it barely had any sauce on it. Fries are dry. Definitely can tell the food quality is cheaper. Place was very dirty too. I have never been more scared to sit in one of the chairs. Thought I was going to catch something. I don’t think they wipe tables in between guests and it was a lot of crumbs under my table. Sat out on the bay on the first floor and it was water all over the ground which was a hazard and it was just an overall no for me. Will not be returning unfortunately or at least at this location.
• SM

  Sherrise Myers

  Apr 5, 2026
  4.0
  This is my second time visiting and the food is always great. This is our first tome visiting in the spring. The weather misled with a great atmosphere makes this an amazing experience. We visited during spring break although it was busy and full we had to use the floor bays which was actually perfect for a party with small ones. Check in was easy thee lines moves very quickly. My servers were Danee and Erica who were great. Erica was amazing she was our server mid way through our session. Very patient and attentive. I'll definitely be visiting again. I recommend reserving ahead of time as it does get busy.
• CW

  Clara Witkowski

  Mar 24, 2026
  3.0
  My husband and I visited on a Sunday evening and had a pretty mixed experience. The golf itself was very fun, but there were some service issues that impacted the experience for us. When we got to our bay the table was still dirty from the last group. This wasn't a big deal at all, we let someone know and our server came over to start clearing things away, I only bring it up because it seems to be emblematic of larger communication/service related problems. Timing: We had a 90 minute reservation and ordered about 15 minutes after starting - 2 drinks and the Katsu sliders. Even though we only ordered one dish to share it took over an hour and fifteen minutes for our food to be ready. By the time it was ready our reservation was over so we had to eat in the common area rather than at our bay while playing. The food was very good, but it was frustrating to watch other bays near us (whose groups arrived later) receive trays full of food while we were waiting and hungry with no real explanation. Our server was very nice, but no "fix" was ever offered. Price Transparency: When our server checked us out the total on screen was for the full price owed: new member fee + reservation + food/drinks. This meant the tip % options were based on the full activity price, NOT just what we ordered as would be expected. I would have done some math in my head to figure out an appropriate tip for our food/beverage purchase, but the alcoholic beverages do not have prices listed on the menu. Ended up choosing one of the preset options just to make it easy, but it felt icky that we were essentially being prompted to tip for the activity itself + our food (which had not arrived) + beverages (whose price was not advertised). Overall: Fun activity, not great service.