Happiness Through Ice Cream
handcrafted, highly original, super premium, fully delicious ice cream.
Featuring ever changing seasonal ice cream flavors, specialty sundaes, hand-spun milkshakes, and floats.
The Charmery ice cream intends to be fun, inventive, and a challenge to the conception of what ice cream can be. While our seven “Always” flavors ensure those seeking a traditional ice cream flavors are always satiated, the remaining flavors rotate with the seasons or ice cream makers whims. In addition, there are always two dairy-free offerings. We draw inspiration from local agriculture and maker communities using real fruit, thoughtfully sourced ingredients, and dairy from grass-fed, hormone free, happy cows.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.