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The Charmery Ice Cream Factory

About

Ice Cream Shop
Happiness Through Ice Cream handcrafted, highly original, super premium, fully delicious ice cream. The Charmery ice cream intends to be fun, inventive, and a challenge to the conception of what ice cream can be. While our seven “Always” flavors ensure those seeking a traditional ice cream flavors are always satiated, the remaining flavors rotate with the seasons or ice cream makers whims. In addition, there are always two dairy-free offerings. We draw inspiration from local agriculture and maker communities using real fruit, thoughtfully sourced ingredients, and dairy from grass-fed, hormone free, happy cows. The Ice Cream Factory offers Birthday Parties and many Ice Cream Catering Packages!

Location

The Charmery Ice Cream Factory
1700 W 41st St #400, Baltimore, MD
21211, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday2:00 PM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.