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West Indian flavor II Restaurant

3.9
(428 reviews)

Business Details

5404 Park Heights Ave, Baltimore, MD
21215, United States
(410) 542-1645
https://westindianflavourbmore.com

About

Caribbean Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

West Indian flavor II Restaurant
5404 Park Heights Ave, Baltimore, MD
21215, United States

Hours

Reviews

3.9
428 reviews
5 stars
232
4 stars
76
3 stars
24
2 stars
20
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Feedback indicated a significant decline in food quality, with many customers reporting bland, overcooked, or spoiled dishes.

Order Fulfillment

Customers frequently experienced issues with order fulfillment, including receiving incorrect items and long wait times for food preparation.

Authenticity

Several reviews expressed disappointment in the authenticity of the food, with many stating it did not reflect true Trinidadian flavors.

Mixed Experiences

While some customers enjoyed their meals and praised specific dishes, the overall sentiment leaned towards dissatisfaction with both food and service.
  • ML
    Megen Lucid
    2 days ago
    2.0
    They never have doubles. You would think they would have a popular dish that they put on the menu. I ha e driven to this place for the last 6 months the for last 6 months for doubles and have not been successful because they always run out. I have called ahead and still since they do not let me order over the phone I have drive 45 minutes and been told they ran out! I will say the USED to be worth the drive but the last time we actually got them, they were full of grease and salt. I was willing to continue to try because historically they were good ..when McDonald's messes up we still give them a try so why not right? I tried for the LAST time yesterday! The line was long as always so I asked if they had doubles before standing in the line and wasting time I was told they did. Suddenly after standing in line for 10 mins a customer yelled to the back they were out of doubles!!! Very unprofessional and unprepared. Not sure of this is a new owner but the quality and service have gone down the tubes here.
  • DS
    Deb. S.
    3 days ago
    5.0
    Food taste better than any other Caribbean roti place I know. What I would like to see is workers communication better.
  • AA
    Alisha Ali
    Jan 31, 2026
    1.0
    Bad attitude, no communication with customers or certain customers, wait time is extremely long with no updates/ acknowledgement, mess up orders. My husband decided to patronize their establishment once again and they didn’t fail to let him down. He just finished dialysis and was very hungry and wanted a beef roti, ordered buss up shot (stated on receipt) waited 40 mins, he saw people who ordered after him getting their orders, after 1/2 hr I called him and told him asked them what’s going on, as if him standing there wasn’t noticeable enough. He enquired and the order was filled within 2 mins only to come home and get dhal puri roti (not what he ordered). We are appreciative of anyone providing our local cuisine and try to patronize as much as possible. Do better please!!!
  • SC
    Sharesma Carter
    Dec 16, 2025
    1.0
    Food was trouble rice & cabbage was soooo hard & the chicken was over cooked tasted so dry like it’s been cooking since Saturday 😩😩😩I hated it I’m so piss the whole meal cold only if I had time to take it back
  • CH
    C H
    Nov 21, 2025
    5.0
    It's been about 3 years since I've been here. I almost didn't go because of all the negative reviews. I'm glad I trusted my past experiences. I had another great experience. I ordered chick peas and potato roti, pholourie, and doubles. All well seasoned and good portions. The customer service was very good and timely. I was in any it within 10 minutes. Now for the bad - I had to go back for my tamarind and pepper sauce, as they forgot to include it and the sorrel was too sugary. Other than that, I enjoyed my experience and will return the next time in in Baltimore.

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