Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Feedback indicated a significant decline in food quality, with many customers reporting bland, overcooked, or spoiled dishes.
Order Fulfillment
Customers frequently experienced issues with order fulfillment, including receiving incorrect items and long wait times for food preparation.
Authenticity
Several reviews expressed disappointment in the authenticity of the food, with many stating it did not reflect true Trinidadian flavors.
Mixed Experiences
While some customers enjoyed their meals and praised specific dishes, the overall sentiment leaned towards dissatisfaction with both food and service.