Numerous reviews highlighted consistently poor customer service, with staff often described as rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of accountability when mistakes occurred.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of menu items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of unsanitary conditions and a generally unkempt environment.
Service Speed
Customers experienced long wait times both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
LY
Logan Young
Nov 24, 2025
1.0
My gosh, if I could get this place zero stars I would because every time I come here, the customer service is garbage and there's never any food. Why are y'all even open actually shut it down and make it something else.
BT
Buddy Thomas
Nov 20, 2025
1.0
I had a late night craving for a Frosty as I pull up to the drive-thru window there are two young employees outside lighting up a joint now the whole inside of my car smells like marijuana which is not good as I am a certified school bus driver. I'm not saying that I don't think people should be allowed to smoke weed it's been proven that in some cases it is medically beneficial. But there is a time and place for everything. I often don't believe that your daily smoker understands the repercussions is somebody in a sensitive job comes to work or they're inside of their car smells like weed. Would you want Willie Nelson or Snoop Dogg to fly the plane for example you certainly would not want to trust me under the influence of weed to drive a school bus full of disabled children. Please tell the employees that a smoking weed is so important and crucial to them that they have to do it on the job then they need to get a job where it is appropriate. Thanks
DD
domnasian
Nov 20, 2025
1.0
This place is horrible. Their system is always down or only taking cash.
KC
katie cotton
Nov 13, 2025
1.0
This Wendy’s RT 40 Catonsville is horrible. In the last 3 times we have gone, 2 of the times no one came to the drive thru window for service. So we had to leave. Tonight we got rock hard fries and half were stuck together. Employee banging pots together while we were waiting for food.. insane
TB
The Nutourios Big
Nov 5, 2025
1.0
This is the most garbage Wendy’s I’ve ever had. Everything was as hard as a rock staff was very disappointing and rude!!!!! Never waste your time or money at this garbage location
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What are the operating hours for the drive-thru at Wendy's Baltimore?
The drive-thru at Wendy's Baltimore is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's location at 6600 Baltimore Natl Pike serve breakfast?
Yes, this Wendy's location serves breakfast with options available via the app or website.
Can I place an order for delivery or takeout at this Wendy's?
Yes, Wendy's offers delivery and takeout options which can be ordered through their app or website.
What payment methods are accepted at Wendy's Baltimore?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's Baltimore for questions or feedback?
You can contact Wendy's Baltimore directly at (410) 747-4489 or reach customer care through their website or by calling 888-624-8140.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutrition facts can be found on the Wendy's website or mobile app after selecting the Baltimore location.
Is Wendy's Baltimore hiring and how can I find job openings?
To check for job openings at this location, visit Wendy's Careers page and search for Baltimore, MD to view available positions.
What nearby restaurants can I visit before or after my meal at Wendy's Baltimore?
Nearby dining options include Kabob n Korma (Indian cuisine), Loafers Seafood Grill (American cuisine), Panera Bread (cafes and bakery), Dunkin' (coffee and donuts), and Dimsum Palace (Chinese cuisine).
Are there nearby services and shops around Wendy's Baltimore that I might find useful?
Yes, nearby services include 40 West Auto Repair for car needs, Minuteman Press for printing, and several furniture stores like CORT Furniture Outlet and Gavigan's Furniture.
How can nearby transit or businesses help me reach Wendy's Baltimore or enhance my visit?
The Wendy's location is accessible near various local businesses and services, making it convenient if you need automotive repair, want to shop for furniture, or enjoy nearby cafes like Panera Bread and Dunkin'.