Wendy's - Closed

3.2
996 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's - Closed
6600 Baltimore Natl Pike, Baltimore, MD
21228, United States

Hours

Reviews

3.2
996 reviews
5 stars
278
4 stars
223
3 stars
171
2 stars
91
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff often described as rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of accountability when mistakes occurred.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of menu items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of unsanitary conditions and a generally unkempt environment.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
  • LY
    Logan Young
    Nov 24, 2025
    1.0
    My gosh, if I could get this place zero stars I would because every time I come here, the customer service is garbage and there's never any food. Why are y'all even open actually shut it down and make it something else.
  • BT
    Buddy Thomas
    Nov 20, 2025
    1.0
    I had a late night craving for a Frosty as I pull up to the drive-thru window there are two young employees outside lighting up a joint now the whole inside of my car smells like marijuana which is not good as I am a certified school bus driver. I'm not saying that I don't think people should be allowed to smoke weed it's been proven that in some cases it is medically beneficial. But there is a time and place for everything. I often don't believe that your daily smoker understands the repercussions is somebody in a sensitive job comes to work or they're inside of their car smells like weed. Would you want Willie Nelson or Snoop Dogg to fly the plane for example you certainly would not want to trust me under the influence of weed to drive a school bus full of disabled children. Please tell the employees that a smoking weed is so important and crucial to them that they have to do it on the job then they need to get a job where it is appropriate. Thanks
  • DD
    domnasian
    Nov 20, 2025
    1.0
    This place is horrible. Their system is always down or only taking cash.
  • KC
    katie cotton
    Nov 13, 2025
    1.0
    This Wendy’s RT 40 Catonsville is horrible. In the last 3 times we have gone, 2 of the times no one came to the drive thru window for service. So we had to leave. Tonight we got rock hard fries and half were stuck together. Employee banging pots together while we were waiting for food.. insane
  • TB
    The Nutourios Big
    Nov 5, 2025
    1.0
    This is the most garbage Wendy’s I’ve ever had. Everything was as hard as a rock staff was very disappointing and rude!!!!! Never waste your time or money at this garbage location

Frequently Asked Questions About Wendy's - Closed

Is Catonsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Baltimore?

The drive-thru at Wendy's Baltimore is open daily from 6:30 AM to 1:00 AM.