Wendy's

3.2
1079 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8700 Belair Rd, Baltimore, MD
21236, United States

Hours

Reviews

3.2
1,079 reviews
5 stars
305
4 stars
217
3 stars
177
2 stars
103
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, often with long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty countertops and bathrooms, contributing to a negative dining experience.

Staff Attitude

Many customers experienced rude and unprofessional behavior from staff, with reports of employees being dismissive or confrontational.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and food safety concerns.

Management Issues

Frequent mentions of poor management practices, including understaffing and lack of oversight, were noted as contributing factors to the overall negative experiences.
  • QC
    Q Coyle
    1 day ago
    1.0
    Just had a very sorry breakfast at this Wendy’s. Never coming back. Got a bacon egg and cheese with no bacon and rubbery eggs that have been under a light all morning. Got a u sweet tea to drink which was terribly watered down from the night before, it was slinky so that’s how I know. Stay away from this Wendy’s. Please go out of business
  • MB
    Mike Bo
    5 days ago
    5.0
    Drive thru is consistent and good. It's Wendy's, but this is my go to. Thank you all for great service.
  • SS
    Shirlonda Scott
    Dec 22, 2025
    2.0
    The drive through service was extremely slow and I was the only person there. It was about 5pm on a Saturday evening. I stayed because my sister really wanted it however never again. It was about 20 minutes total with no communication until I said, hello?!. The food was ok for my sister. There was no ambiance.
  • CF
    C Fish
    Dec 8, 2025
    3.0
    Went inside to order. Food took a long time to prepare (over 10 minutes) and it wasn't busy 🙄. There was only 1 customer ahead of us (Door Dash). The more experienced team members seemed to be more focused on the drive thru. I fault the management team and not the teenage cashier.
  • DD
    Dylan
    Nov 26, 2025
    1.0
    This is quite possibly the worst fast food restaurant to ever exist. The service here is the worst in this state each time I go in person. The laziest group of staff I have ever seen, the kind delivery person even agreed that they have the worst service. I could excuse one or two things wrong with an order however when they forget one entire meal out of a two meal order and make the second completely incorrect that truly speaks for the staff involved. I greatly recommend you spend your money quite literally anywhere else. Money spends anywhere and I suggest it's not at this Wendy's.

Frequently Asked Questions About Wendy's

Is Belair + Silver Spring Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 8700 Belair Rd, Baltimore?

Wendy's at 8700 Belair Rd, Baltimore is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.