Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food served.
Wait Times
Customers frequently complained about excessively long wait times, often exceeding 20 minutes for fast food.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with some items described as inedible.
Management Issues
There were calls for better management and staff training, with suggestions that the location needs new leadership.
PT
Phil Trovato
Nov 14, 2025
2.0
Slow service.
GS
GoldenHandz Sha
Nov 12, 2025
5.0
I went here about 3 weeks ago & received some of the best service and food I've ever gotten at Wendy's! From Bryan at the drive thru who took my order; to the women manager coming to the window speaking. My food was fresh & delicious. I was only in the line for a total of 4-5 min from ordering to leaving. **THE NEW MANAGER AN AFRICAN AMERICAN WOMAN WHO HAS TAKEN OVER WITH A COMPLETE NEW STAFF TEAM ARE BEYOND AWESOME & DOING A WONDERFUL JOB!!"**
Thanks
SHANN
AG
Antoinette Grant
Oct 30, 2025
1.0
Pretty sure the person in drive thru lied about their computer systems being down so they didn't have to service anyone up until close at 3:59am. Must be nice getting a 2 hour "doing nothing" paid break.
ZF
Zachary Forwood
Oct 22, 2025
1.0
It’d be nice if they could get my order right maybe just once
BN
Bry N
Oct 12, 2025
1.0
The person at the drive thru was very rude when I simply asked about purchasing a frosty. Instead of saying, "I apologize, we're all out of frosties.", she simply responded "No" in a rude way. Wendy's should be teaching better customer service to its employees.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Baltimore, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Baltimore, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 882-4944.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Harford + Joppa Wendy’s serve breakfast?
Yes, this Wendy’s location in Baltimore, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 3001 East Joppa Road?
The drive-thru is open 24 hours daily, from 4:00 AM to 3:59 AM the next day.
Is the Wendy's at 3001 East Joppa Road in Baltimore currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location offer delivery and how can I check if delivery is available near me?
Delivery is available where offered; to check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact the Wendy's on East Joppa Road to provide feedback or ask questions?
You can contact Customer Care via live chat or message on the Wendy's Contact page, call 888-624-8140, or reach the location directly at (410) 882-4944.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides available via app, website, or in-store.
Which payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found on the Wendy's website at https://menu.wendys.com or by using the mobile app, selecting the Baltimore East Joppa Road location.
I am visiting Wendy's on East Joppa Road; what nearby places can I visit before or after my meal?
Nearby you can visit Wings Things N More for pizza and wings, Das Bierhalle for German food and beer, or Ajax Liquors if you're looking for a liquor store.
Are there any services nearby if I need automotive help while visiting Wendy's?
Yes, Tim's Automotive & Towing is nearby for automotive repairs and towing services, and there is also a Sunoco gas station close to Wendy's.
What transportation or financial services are available near the Wendy's on East Joppa Road?
Near Wendy's, you can find Budget and Avis Car Rental agencies for travel needs, and multiple ATMs such as Coinhub Bitcoin ATM and Bank of America Financial Center for financial services.